Now On-Demand: Cognigy.AI Tech Update Q4 2023

2 min read

Authors name: Nhu Ho December 14, 2023

This quarter, Cognigy’s experts come together again to give you an exclusive roundup of our newest product updates in the past months.

Discover how you can design sophisticated, context-sensitive conversations with LLMs and Knowledge AI. Plus, you will get a deep dive into our latest voice-native features, including Call Tracing to level up your VUX.

Content Outline

00:00 Intro
01:08 Generative AI
Multi-model LLM orchestration, Stream to Output for reduced latency, and LLM-powered digression handling
09:35 Knowledge AI
Enhanced search accuracy with Source Tagging and Context-Aware Search
23:18 Voice Builder Experience
Deepgram STT integration, Call Tracing, advanced Call Events, and more
39:36 Outro

Cognigy.AI Tech Update Q4 2023