Product Updates | NiCE Cognigy (11)

Product Updates

Your one-stop-shop for the latest NiCE Cognigy product news and best practices

There's nothing better than realizing new tech’s full potential, whether that’s at home or in business. (Perso...

Cognigy.AI v4.42 features the addition of a new Data Expiration indicator in Cognigy Insights. It displays the...

Human dialogues are dynamic and sophisticated in nature. Customers might reply to a question with another ques...

‘Tis the season. From improved attachment handling to quicker and more fun bot building – we’re excited to bri...

With Cognigy.AI v4.40, the Step Explorer in Cognigy Insights has been improved to support larger amounts of da...

The latest release of Cognigy.AI makes the process of repurposing your existing flows and resources faster and...

Summary: In part one, we looked at five of the ten most common automation mistakes organizations make when usi...

Summary: The benefits of automation are real, but the costs of doing it poorly are even more so. Since many co...

The release of Cognigy.AI v4.38 introduces robust features that drastically ease contact center integration wh...

Cognigy.AI v4.37 delivers a number of usability enhancements across Virtual Agents, Live Agent and Insights.

From conversation design and intent training to flow orchestration and administration, there are dozens of mov...

There is so much in store with the release of Cognigy.AI v4.36 that we can’t wait to share with you. Without f...

With the release of Cognigy.AI v4.35, we are excited to announce some brand-new features alongside a host of p...

The release of v4.34 adds French as the new supported language for the Cognigy.AI User Interface besides the f...