Product Updates | NiCE Cognigy (13)

Product Updates

Your one-stop-shop for the latest NiCE Cognigy product news and best practices

Version 4.25 of Cognigy.AI adds the possibility to update an Extension in the agent.

This release of Cognigy.AI adds the ability to execute Playbooks server-side. We added new RESTful API Endpoin...

Great voice and chatbots come with a unique conversation design to provide the best possible service experienc...

This release of Cognigy.AI contains updated templates for our Agent creation wizard. We have updated and enhan...

Cognigy.AI v4.22 adds the ability to override the Connections of a Snapshot with those of the Agent via an End...

Intent Hierarchies can be used to resolve Intent conflicts and they can also make every developer's life easie...

This webinar presents the latest enhancements of Cognigy.AI in Q1 2022. It covers new features and improvement...

The latest release of Cognigy.AI, v4.21 makes adding training data faster than ever: After entering an example...

Cognigy.AI 4.20 comes doped with improvements that’ll elevate your bots to live the high life. We’ve added som...

We are honored to be named a Leader in the 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Plat...

The latest release of Cognigy.AI, v4.19 includes a new feature "Last Activity Tracking". This functionality en...

Many of our customers have utilized the Intent feedback analyzer to continuously improve their NLU models with...

The newest release of Cognigy.AI, v4.18 comes with a slew of enhancements that elevate the usability and funct...

The latest release of Cognigy.AI, v4.17, comes with a new Flow Node "Handover to Agent". This Node allows user...