# Product Updates

Your one-stop-shop for the latest NiCE Cognigy product news and best practices

## [Improved Extension Handling & More With Cognigy.AI v4.25](/content/product-updates/v4.25)
Version 4.25 of Cognigy.AI adds the possibility to update an Extension in the agent.

## [Server-side Playbook Execution & More With Cognigy.AI v4.24](/content/product-updates/v4.24)
This release of Cognigy.AI adds the ability to execute Playbooks server-side. We added new RESTful API Endpoin...

## [Faster Time to Market With Solution Accelerators](/content/product-updates/solution_accelerators/index.html)
Great voice and chatbots come with a unique conversation design to provide the best possible service experienc...

## [Updated Agent Templates & more delivered with Cognigy.AI v4.23](/content/product-updates/v4.23)
This release of Cognigy.AI contains updated templates for our Agent creation wizard. We have updated and enhan...

## [More Features for Snapshots, Performance Boost & more with Cognigy.AI v4.22](/content/product-updates/v4.22)
Cognigy.AI v4.22 adds the ability to override the Connections of a Snapshot with those of the Agent via an End...

## [How-to Guide: Working with Intent Hierarchies](/content/product-updates/intent-hierarchies/index.html)
Intent Hierarchies can be used to resolve Intent conflicts and they can also make every developer's life easie...

## [Watch our Cognigy.AI Q1 2022 Release Webinar](/content/product-updates/release_webinar_q1-2022/index.html)
This webinar presents the latest enhancements of Cognigy.AI in Q1 2022. It covers new features and improvement...

## [Improved Usability for Intent Creation & more with Cognigy.AI v4.21](/content/product-updates/v4.21)
The latest release of Cognigy.AI, v4.21 makes adding training data faster than ever: After entering an example...

## [Ability to Merge Cognigy Packages & more with Cognigy.AI v4.20](/content/product-updates/v4.20)
Cognigy.AI 4.20 comes doped with improvements that’ll elevate your bots to live the high life. We’ve added som...

## [Cognigy recognized as a Leader in the 2022 Gartner® Magic Quadrant™](/content/product-updates/cognigy-gartner-magic-quadrant/index.html)
We are honored to be named a Leader in the 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Plat...

## [More Administrative Control with Cognigy.AI v4.19](/content/product-updates/v4.19)
The latest release of Cognigy.AI, v4.19 includes a new feature "Last Activity Tracking". This functionality en...

## [The Ultimate Guide to Cognigy NLU Training](/content/product-updates/the-ultimate-guide-to-cognigy-nlu-training/index.html)
Many of our customers have utilized the Intent feedback analyzer to continuously improve their NLU models with...

## [Enhanced Accessibility & more with Cognigy.AI v4.18](/content/product-updates/v4.18)
The newest release of Cognigy.AI, v4.18 comes with a slew of enhancements that elevate the usability and funct...

## [Cognigy.AI v4.17 with extended "Handover to Agent" capabilities & more](/content/product-updates/v4.17)
The latest release of Cognigy.AI, v4.17, comes with a new Flow Node "Handover to Agent". This Node allows user...