Product Updates | NiCE Cognigy (15)

Product Updates

Your one-stop-shop for the latest NiCE Cognigy product news and best practices

Cognigy.AI v4.11 now includes the ability to apply custom themes to Cognigy Insights. Using this feature, the ...

To deliver exceptional service experiences in a global market, businesses must understand and speak the langua...

A new Flow Node "Request Rating" has been added to Cognigy.AI v4.10. Using this Node, you can ask end users to...

We're excited to announce that our new components, Cognigy Insights and Inbuilt Machine Translation, are avail...

If you didn't have a chance to watch our latest Cognigy.AI Release webinar live on August 24, this is definite...

The newest release of Cognigy.AI, v4.9, comes with an embed code for the Webchat Widget. This allows web devel...

Payment integration is an essential component for many conversational AI applications. It enables powerful, tr...

Cognigy.AI v4.8 comes with an advanced set of filters for Intent Trainer. These filters allow bot designers to...

Voice and chatbots are only as smart as we train them to be. Therefore, one of the most critical steps in the ...

The latest Cognigy.AI v4.7 allows users to create Playbooks directly from the transcript stored in Contact Pro...

Cognigy.AI v4.6 comes with better support for business users designing voice experiences: Voice Gateway messag...

Cognigy.AI v4.5 brings new features that extend Cognigy.AI's capabilities to handle export and import packages...

Cognigy Sessions is a techinar series from conversational AI experts for experts. Every episode gives deep ins...

We just launched Cognigy.AI v4.4, delivering once again an amazing list of improvements & new features.