Product Updates

Your one-stop-shop for the latest NiCE Cognigy product news and best practices

Give Your Contact Center an AI Boost With Cognigy Voice Gateway

In 2020, every industry has been facing never-seen-before issues that are leading to staff cuts, workload dist...

Why the Time for RPA-Enabled Chatbots is Now

For too long, two powerful automation technologies have taken different paths in the enterprise. Robotic Proce...

Cognigy.AI v4: Our Most Advanced Conversational AI Platform Yet

Cognigy is proud to launch the most intuitive-to-use yet most powerful conversational AI tool on the market – ...

Adding Real Magic to VR Games With Voice AI Plugin for Unity

Imagine a game in which every character has its own personality and can have a meaningful, voice-based convers...