# Product Updates

Your one-stop-shop for the latest NiCE Cognigy product news and best practices

## [Now On-Demand: Cognigy.AI Tech Update Q2 2024](/content/product-updates/cognigy-ai-tech-update-q2-2024/index.html)

The latest Cognigy.AI Tech Update has arrived! In the ever-evolving world of AI, keeping up with the latest to...

## [Knowledge AI Usage Tracking and More with Cognigy.AI v4.78](/content/product-updates/v4.78)

The latest release of Cognigy.AI introduces a brand-new Knowledge AI billing report, together with a streamlin...

## [Native Google Gemini Support and More with Cognigy.AI v4.77](/content/product-updates/v4.77)

With Cognigy.AI v4.77, we’re thrilled to announce native support for Google Gemini models, further enhancing o...

## [LLM-Based Intent Reranking and More with Cognigy.AI v4.76](/content/product-updates/v4.76)

Building on the previous release of the GenAI embedding model option for NLU training, we’re excited to introd...

## [Native Multimodal UX in Cognigy Webchat and More with Cognigy.AI v4.75](/content/product-updates/v4.75)

Cognigy.AI v4.75 features native xApps integration in Cognigy Webchat and more flexible enterprise access mana...

## [LLMs & Conversational AI: 9 Enterprise-Ready Use Cases](/content/product-updates/llm-conversational-ai/index.html)

Let’s face it – Large Language Models are incredibly powerful, but they alone aren’t (yet) optimized for enter...

## [Hybrid AI for Intent Recognition, Expansive GenAI Model Support and More with Cognigy.AI v4.74](/content/product-updates/v4.74)

The newest release of Cognigy.AI lets you harness the powerful combination of LLM and NLU and enjoy maximum fr...

## [Introducing Next-Gen Cognigy Webchat: Redefine Digital Messaging Experiences](/content/product-updates/cognigy-webchat/index.html)

In an era flooded with information and choices, customer service has moved beyond mere problem-solving to beco...

## [Improved LLM and API Operations with Cognigy.AI v4.73](/content/product-updates/v4.73)

The latest version of Cognigy.AI introduces new error handling features to maximize the reliability of LLM and...

## [LLM-Powered Entity Extraction, Expanded Language Assist in AI Copilot, and More with Cognigy.AI v4.72](/content/product-updates/v4.72)

With the latest release of Cognigy.AI, level up the language understanding of your AI Agents to new heights, e...

## [Now On-Demand: Cognigy.AI Tech Update Q1 2024](/content/product-updates/cognigy-ai-tech-update-q1-2024/index.html)

The latest Cognigy.AI Tech Update has arrived! In the constantly changing landscape of AI, staying abreast of ...

## [Minimized TTS Latency with Streaming and More in Cognigy.AI v4.71](/content/product-updates/v4.71)

Cognigy.AI v4.71 features Streaming support for ElevenLabs Text-to-Speech service to drastically reduce latenc...

## [Advanced LLM Prompting, Deepgram Aura Integration, and More with Cognigy.AI v4.70](/content/product-updates/v4.70)

Cognigy.AI v4.70 unveils powerful features for advanced LLM orchestration and humanlike voice conversations at...

## [Enhanced Enterprise Access Control and More with Cognigy.AI v4.69](/content/product-updates/v4.69)

The newest release of Cognigy.AI introduces more flexibility in role-based access control, improved error hand...