# Improved Accessibility & More With Cognigy.AI v4.29

Authors name: [Sebastian Glock](/content/product-updates/author/sebastian-glock/index.html) July 7, 2022

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This release of Cognigy.AI introduces wide-ranging usability enhancements on both the Cognigy.AI Virtual Agents and Live Agent.

## Improvements for Cognigy.AI Virtual Agents

- Improved by making the tooltips and toggles accessible
- Improved by adding the option to disable collection of Intent Trainer Records in the Blind Mode Node
- Improved by forwarding profile information to Ring Central Engage platform
- Improved by routing to the run step details panel from task menu
- Improved by adding a collapsible panel to show resource details of a playbook run
- Improved by adding an option to the Match Pattern Node, to use the full text of a system slot in match patterns
- Improved by not allowing the last admin of an organisation to get deleted from the system

## Improvements for Cognigy Live Agent

- Improved by adding support to remember the first accessed URL path and redirecting to it after login successfully
- Improved by removing resolve functionality from the mute operation. Previously, whenever an agent would mute a conversation, the conversation would be automatically resolved

To learn more about these and other new features, check our [Release Notes for Cognigy.AI](https://docs.cognigy.com/docs/release-notes) and [Cognigy Insights.](https://docs.cognigy.com/insights/release-notes/)

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