Enhanced Step Explorer and More with Cognigy.AI v4.40

1 min read

Authors name: Nhu Ho November 30, 2022

With Cognigy.AI v4.40, the Step Explorer in Cognigy Insights has been improved to support larger amounts of data for visualization.

Other Improvements for Cognigy.AI

Cognigy Virtual Agents

• Improved the UX of the Voice Preview Dialog
• Improved by updating the Webchat Widget to the latest version (v2.44.0)
• Improved by allowing to navigate Positive/Negative confirmation words using the Enter key

Cognigy Live Agent

• Improved by adding a raw data modal for the whisper assist and assist bot forwardable messages - allowing our customers to inspect the data they will forward for all channels Cognigy.AI supports

For further information, check out our complete Release Notes here.