# Expanded Microsoft Multilingual AI Voices and More with Cognigy.AI v4.85

Authors name: [Nhu Ho](/content/product-updates/author/nhu-ho/index.html) September 25, 2024

Cognigy.AI v4.85 features comprehensive support for Microsoft’s advanced multilingual voices, enabling cutting-edge TTS and realistic voice experiences.

### One Voice, Seamless Communication Across Languages

Addressing the growing demand for diverse and localized customer interactions, Cognigy.AI v4.85 incorporates Microsoft’s newest multilingual voices [. Launched in August this year](https://techcommunity.microsoft.com/t5/ai-azure-ai-services-blog/experience-the-power-of-our-expanded-collection-of-60-realistic/ba-p/4213717), these voices:

- Can speak over 50+ languages with up to 91 accent variants using SSML.
- Exhibit a conversational style, conveying diverse emotions, from excitement to shyness, from seriousness to warmth, from empathy to friendliness.
- Support interjections like laughter and filled pauses, enhancing the authenticity of voice conversations.

Whether you’re expanding into new markets or looking to provide personalized support to a global customer base, this enhancement facilitates the design and delivery of clear, natural, and culturally resonant communications tailored to your target audience.

### Other Improvements

#### Cognigy.AI

- Added the name of the Knowledge Source to the Edit Knowledge Source window
- Removed the [GPT Conversation](https://docs.cognigy.com/ai/build/node-reference/service/gpt-conversation/) and [Send Text](https://docs.cognigy.com/ai/build/node-reference/basic/send-text/) Nodes. Note that if you are still using them, the Nodes in the existing Flows will continue to work

#### Cognigy Webchat

- Updated the Webchat v3 widget to [v3.4.0](https://github.com/Cognigy/Webchat/releases/tag/v3.4.0)
- Updated Demo Webchat with the latest version of Webchat v3.4.0

#### Cognigy Live Agent

- Added the option to [sort unassigned conversations](https://docs.cognigy.com/live-agent/conversation/search-and-filter/#sort-conversations) by displaying the oldest ones first
- Extended the Live Agent OData endpoint limit using `$skip` and `$top` from 20 to 10,000 entries

For further information, check out our complete [Release Notes here](https://docs.cognigy.com/release-notes/4.85/).

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