# Enhanced Usability and More with Cognigy.AI v4.94

Cognigy.AI v4.94 introduces multiple product usability improvements across the board.

#### Cognigy.AI

- Changed log sorting to be based on `_id` instead of `timestamp`
- Fixed the error related to GE-ge localization when using the Voice Gateway Endpoint
- Enhanced the form validation in Manage > Settings by expanding collapsed sections where required input is missing
- Added validation to the UI for the AI Agent name field
- Added support for using triggers, workflows, and web services data actions to detect when a Genesys Open Messaging conversation has ended. This mode needs to be enabled with a feature flag, and the necessary resources on the Genesys side must be created to trigger the actions
- Changed the logic to detect handover ending on Genesys Open Messaging in a more reliable way by using different notification API topics
- Provided the updated link to documentation on how to embed Webchat v3

Cognigy Voice Gateway

- Removed `REGISTER_ALL_SBC` in `sbc-inbound`. Now, improved `hostports` is always applied

#### Cognigy Insights

- Renamed Insights dashboards to [Insights reports](https://docs.cognigy.com/insights/glossary/#r) to improve clarity and consistency in terminology. The new term highlights their distinction from interactive dashboards and aligns with industry standards
- Renamed Contact ID to [User ID](https://docs.cognigy.com/insights/explorers/transcript/#list-of-sessions) to synchronize naming conventions across Cognigy products
- Renamed the [Active Contacts](https://docs.cognigy.com/insights/reports/overview/#active-sessions) chart to Active Sessions. This change reflects the focus on active conversations as the key indicator

For further information, check out our complete [Release Notes here](https://docs.cognigy.com/release-notes/4.94/).

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