Cognigy.AI Showcases | NiCE Cognigy | Alexander Teusz

Cognigy.AI Showcases

See Conversational AI in action and browse through a selection of Cognigy.AI videos and demos.

Nov 16, 2020

4 min

Virtual agents in the hospitality industry: Webchat, Phone and WhatsApp

Booking a hotel room online has become the norm in the hospitality industry. The same, however, cannot be said for services. In many cases, customers have to call, send a...

Oct 28, 2020

3 min

Reporting A Car Accident in WhatsApp

We've all been there: Minor car accident = major annoyance. Even with good insurance coverage, waiting on the phone line and dealing with the corresponding paperwork isn'...

AI Agents for your Business

Talk to one of our experts and start your journey to customer service loved by everyone

Oct 2, 2020

7 min

Customer Service with Salesforce Live Agent handover

“Everything that can be automated will be automated” - that statement that has proved true many times. Making backend systems easily accessible via Conversational AI is a...

Aug 15, 2020

4 min

Conversational commerce with Paypal integration

Consumers love the convenience and ease of conversational UIs. They appreciate the natural flow of interaction - as long as it helps them achieve their goals. Unfortunate...

Aug 15, 2020

3 min

Multi-factor authentication via Conversational UI

Whether customers fill out online forms, send emails or initiate chat conversations - many use cases require businesses to securely authenticate end users. When transacti...