Cognigy.AI Showcases | NiCE Cognigy | Sebastian Glock

Cognigy.AI Showcases

See Conversational AI in action and browse through a selection of Cognigy.AI videos and demos.

Dec 16, 2022

5 min

Clone a Voice for Unique Brand Experiences

The sound of the human voice has a profound impact on our interactions. Our voices convey not just the words we speak, but also emotions and intonation, which can greatly...

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Dec 10, 2022

3 min

Create Outstanding Customer Experiences on the Phone Line

Customers are tired of long wait times and inconsistent customer service on the phone line. With AI-powered virtual assistants, you can handle a large volume of calls sim...

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AI Agents for your Business

Talk to one of our experts and start your journey to customer service loved by everyone

[See a Demo](/content/get-demo "See a Demo"/index.html)

Feb 22, 2022

8 min

On the Phone with an AI: Using GPT-3 to power a Voice Bot

"Any sufficiently advanced technology is indistinguishable from magic". This is the third of Clark's laws, a list of three adages formulated by British science fiction wr...

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Nov 22, 2021

4 min

Deploy AI-powered Assistants to MS Teams Group Chat

It’s often challenging and time-consuming for a user to search and sift through a pile of data for an answer. Dedicated chatbots can help by providing instant, conversati...

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Jul 22, 2021

4 min

Automating IT services with Cognigy.AI & ServiceNow

In the standard ITSM process the rate of handling issues (incidents and requests) is limited by the availability and workload of Human Agents at the Help Desk which makes...

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May 5, 2021

4 min

Automating HR Services & Support with Chatbots

Human Resources teams face the same challenges as all teams: do more with less, and scaling up and down. HR teams juggle a demanding role of supporting hundreds even thou...

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Apr 12, 2021

4 min

Sentiment Analysis: Three Powerful Use Cases for Customer Service Bots

Human communication is more than an exchange of data. It includes the expression of feelings, well beyond simple semantics. This power to connect with others through emot...

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Mar 12, 2021

11 min

Voice-enabled Salesforce CRM with Conversational AI

CRM is undoubtedly an indispensable tool for every sales professional. Finding the right piece of information exactly when it's needed is key to success.

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Jan 28, 2021

4 min

Customer Service Automation in logistics: Parcel tracking

Contact Centers in the logistics industry are flooded with standard requests. "Where is my package?" ranks #1 among the top customer service inquiries. Even though it is ...

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Aug 14, 2020

3 min

Some IoT fun with natural language & Droidspeak

At Cognigy, we love to see what our customers and partners build with Cognigy.AI. Every go-live is celebrated and seeing a brand new Virtual Agent out in production makes...