# Conversational commerce with Paypal integration

Consumers love the convenience and ease of conversational UIs. **They appreciate the natural flow of interaction - as long as it helps them achieve their goals.** Unfortunately, traditional chat bots often force users into dead ends: The conversation stalls with a link to a website instead of a happy user and a proud virtual agent.

What users want: Getting things done and checking items off their to-do-lists. To accomplish this, bots need to **enable transactions and trigger business processes,** right from within the conversation.

Check out this video to see how a **virtual agent** can offer a fully integrated payment process via Paypal. By the way: Cognigy.AI also supports payment integration with [Stripe,](https://support.cognigy.com/hc/en-us/articles/360019600399-Webchat-Plugins-Overview) Payshield and other providers.

**Additional resources:**

- [Sources on Github: Cognigy.AI Webchat Paypal plugin](https://github.com/Cognigy/WebchatPlugins/tree/master/plugins/paypal)
- [Cognigy.AI developer documentation](https://docs.cognigy.com/docs)
- [Paypal developer documentation](https://developer.paypal.com/classic-home/)  
 
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