# Voice AI Agents

## Amaze Customers with Remarkable Phone Experiences

With Cognigy Voice AI Agents, deliver empathetic and effortless phone conversations that scale.

[SEE A DEMO](/content/cs/c/?cta_guid=68ab807f-430c-4698-91dd-d30c73cdb50f&signature=AAH58kER-5cSlEjGCsIXwQbnt9F5j1FTCw&portal_id=2761836&pageId=80419721532&placement_guid=2b0db1db-0059-4681-8525-a9164d442fcc&click=2b0b21a5-3d2a-4c1f-9a2b-d322822beb70&redirect_url=APefjpHCfkGE2r-bsWkynPJLz-YGIW0EO3DNidi8BT7ck7mtXvaOHREKJ_6qNUfHkHDlgIVCdGHPukVHjwoAES2GTszONvE5PGQe_gnrAgJLeKsnraf0J-Y7G3AK_MTwt1d-WYUQNqlO&hsutk=&canon=https%3A%2F%2Fwww.cognigy.com%2Fsolutions%2Fvoice-ai-agents&ts=1784306934060 "SEE A DEMO"/index.html)

## Drive Loyalty with Customer-Centric Experiences

Legacy IVR solutions grapple with lengthy, inefficient navigation and impersonal interactions.

Cognigy's Voice AI Agents bring conversational and routing intelligence to your contact center to create smoother customer journeys, elevate engagement, and increase first-call resolution.

## 98%
customer satisfaction with outbound Voice AI service

## 100%
coverage of private customer voice calls within 7 months

## 99.9%+
successful authentication

## Give Cognigy's AI Agent a Call and Hear it for Yourself!

Language: English (US)

[+1 541 569 4668](https://cta-service-cms2.hubspot.com/web-interactives/public/v1/track/click?encryptedPayload=AVxigLIndeIju%2BywTdm9VLhLY0%2F8XBe7vrbhSQaqOj%2FlgQdFqS%2FO2XjHY4FHq8Uz8sZLQCbtx8bmr6wHuAiQ6jf8oCkx%2FBLfCCTZgyEssJEASiWSh1nLsXDMa3ATV8AuQWc%2BdIPUSgnYXRZ0MUwLbsIshIvYW0g%3D&portalId=2761836&pageUrl=https%3A%2F%2Fwww.cognigy.com%2Fsolutions%2Fvoice-ai-agents&pageTitle=Voice+AI+Agents+%7C+NiCE+Cognigy&referrer=https%3A%2F%2Fwww.google.com%2F&userAgent=Mozilla%2F5.0+%28X11%3B+Linux+x86_64%29+AppleWebKit%2F537.36+%28KHTML%2C+like+Gecko%29+Chrome%2F149.0.0.0+Safari%2F537.36&hutk=&hssc=&hstc=&pageId=80419721532)

[+49 1573 5992309](https://cta-service-cms2.hubspot.com/web-interactives/public/v1/track/click?encryptedPayload=AVxigLJ3RpfstDm0oVWQMuzvHhxnVzHAVfHwI%2BpdpRr3R%2BBeTx6lUhjHYUjJoNXwy%2FbMVzxZY254Cw%2BXfJEQv1bmdh8H8wK31e57fM%2FLlgN5FnIGZwLgRxdGgxYA2CH9baYb65I2n8dKLzXtCecM%2BPYx5ol1EnDgg%3D%3D&portalId=2761836&pageUrl=https%3A%2F%2Fwww.cognigy.com%2Fsolutions%2Fvoice-ai-agents&pageTitle=Voice+AI+Agents+%7C+NiCE+Cognigy&referrer=https%3A%2F%2Fwww.google.com%2F&userAgent=Mozilla%2F5.0+%28X11%3B+Linux+x86_64%29+AppleWebKit%2F537.36+%28KHTML%2C+like+Gecko%29+Chrome%2F149.0.0.0+Safari%2F537.36&hutk=&hssc=&hstc=&pageId=80419721532)

By calling our voice agent, you agree to our [Privacy Policy](/content/privacy-policy/index.html). Please review the policy to understand how your data is collected, used, and protected. The phone bot is provided “as is” and for demonstration purposes only.

## Frictionless Phone Experiences at Scale

Understand what customers want and give them the shortest path to resolution. Prioritize and route calls in an instant to recognize easy self-service opportunities or critical inquiries that require immediate agent attention.

#### Intuitive Voice Interaction

Powered by Generative and Conversational AI, our Voice AI Agents can understand users and deliver the right answer - all in natural language.

#### 24/7 Responsive Call Center

Serve your customers when they need it the most. With Voice AI Agents on the frontline, enable seamless self-service that cuts unnecessary wait time and resolves issues on first contact.

#### Agent Support When it Matters

When customers have time-sensitive and complex queries, AI Agents instantly capture their requirements and route them to the best-suited available agent, including the context.

#### Outbound Calling for Proactive Service

Go beyond reactive support and anticipate customer needs before they know it. Proactively follow up on query resolution or deliver tailored product offers at scale.

## Empathetic, Lifelike Voices

Handle high-volume phone queries and accelerate resolution – all while building a personal connection. Craft natural-sounding interactions like never before with Voice AI Agents that speak over 100 languages.

Kim

female

English (US)

Soft

Airlines

Dave

male

English (UK)

Excited

Retail

Stephanie

female

German (DE)

Friendly

Logistics

Ana

female

Spanish (ES)

Helpful

Banking

Dan

male

Dutch (NL)

Professional

Telco

Aksel

male

Danish (DK)

Calm

Healthcare

Alex

male

English (US)

Cloned

Assistant

## Bring the Power of AI to Your Contact Center

Gain a competitive edge with the next generation of AI Workforce that works for your business.

#### Engage with Empathy

With Cognigy, deliver personalized and empathetic responses tailored to each conversation. Effectively measure customer sentiment to track service quality and optimize processes with targeted routing.

#### Speak Your Customers' Languages

Our Voice AI Agents can speak over 100 languages fluently and empower your support team with [real-time translation](https://www.youtube.com/watch?v=TUJKXk-s3ZY&ab_channel=Cognigy), helping your business deliver global service and grow.

#### Enrich Conversational Experiences

Elevate CX and fast-track resolution by tapping into [multimodal interactions](/content/platform/cognigy-xapps/index.html). Allow customers to easily capture photos, share locations, execute payments, submit signatures and more.

## Works with Your Systems

Our AI Agents are designed to work seamlessly with your contact center and enterprise systems – on-premises or in the cloud. No rip and replace, no vendor lock-in.

**[Learn more](/content/products/voice-gateway/index.html)**

## Why Cognigy AI Agents

#### Best-in-Class AI

to bring hyper-personalized and empathetic conversations to life

#### Leading-Edge Speech Technology

for the most accurate speech recognition and ultra-realistic voices.

#### Prebuilt solutions

trained by us and approved by you. Go live in a matter of weeks.

#### 360° Insights

for both a big picture and granular view of your customer journeys.

#### Enterprise-Grade

Conversational AI platform proven by the world's most renowned tech analysts.

#### Recognized as Customers' Choice

with 98% recommendation rate.

## Take Your Call Center to New Heights

Deliver remarkable voice experiences today

[GET A DEMO](/content/solutions/voice-ai-agents/index.html)