2023 Q4: Agent Copilot – Cognigy.AI Help Center
2023 Q4: Agent Copilot
Cognigy Support
April 12, 2024
Introducing Cognigy Agent Copilot - a dynamic AI-driven workspace that empowers your service agents to deliver exceptional customer service right from the start.
It integrates with and elevates any contact center infrastructure while coming with a comprehensive suite of prebuilt capabilities including Identity Assist, Knowledge Assist, Action Assist, Sentiment Assist, Language Assist, and Wrap-Up Assist.
Watch this webinar and discover how Agent Copilot embraces Generative and Conversational AI to deliver unparalleled agent empowerment.
For a technical deep dive, check out AI Copilot documentation and Cognigy Session.