# 2023 Q4: Agent Copilot

**Cognigy Support**  
April 12, 2024

Introducing Cognigy Agent Copilot - a dynamic AI-driven workspace that empowers your service agents to deliver exceptional customer service right from the start.

It integrates with and elevates any contact center infrastructure while coming with a comprehensive suite of prebuilt capabilities including Identity Assist, Knowledge Assist, Action Assist, Sentiment Assist, Language Assist, and Wrap-Up Assist.

Watch this webinar and discover how Agent Copilot embraces Generative and Conversational AI to deliver unparalleled agent empowerment.

For a technical deep dive, check out **[AI Copilot documentation](https://docs.cognigy.com/ai-copilot/overview/)** and **[Cognigy Session](https://support.cognigy.com/hc/en-us/articles/11425450129308).**

### Release Webinars
- [2026 Q2: NiCE Cognigy Tech Update](https://support.cognigy.com/hc/en-us/articles/27954525355548-2026-Q2-NiCE-Cognigy-Tech-Update)
- [2026 Q1: Simulator](https://support.cognigy.com/hc/en-us/articles/25346033563548-2026-Q1-Simulator)
- [2025 Q4: Cognigy.AI Tech Update](https://support.cognigy.com/hc/en-us/articles/24359222544540-2025-Q4-Cognigy-AI-Tech-Update)
- [2025 Q4: AI Ops Center](https://support.cognigy.com/hc/en-us/articles/23311247259420-2025-Q4-AI-Ops-Center)
- [2025 Q3: Cognigy.AI Tech Update](https://support.cognigy.com/hc/en-us/articles/22708678178076-2025-Q3-Cognigy-AI-Tech-Update)
- [2025 Q2: Cognigy.AI Tech Update](https://support.cognigy.com/hc/en-us/articles/20869885449756-2025-Q2-Cognigy-AI-Tech-Update)
- [2025 Q1: Cognigy.AI Tech Update](https://support.cognigy.com/hc/en-us/articles/19381337570076-2025-Q1-Cognigy-AI-Tech-Update)
- [2024 Q4: Agentic AI](https://support.cognigy.com/hc/en-us/articles/17529270700444-2024-Q4-Agentic-AI)
- [2024 Q4: Cognigy.AI Tech Update](https://support.cognigy.com/hc/en-us/articles/17528961219612-2024-Q4-Cognigy-AI-Tech-Update)
- [2024 Q3: Cognigy.AI Tech Update](https://support.cognigy.com/hc/en-us/articles/16094461309340-2024-Q3-Cognigy-AI-Tech-Update)