Explaining No-Translation Markers – Cognigy.AI Help Center
Explaining No-Translation Markers
Cognigy Support
October 4, 2024
This article explains how No-Translation Markers Work in Cognigy.
What are No-Translation Markers?
The No-Translation Markers prevent any given text that is within these markers from being translated. By default, the non-translation markers are set to “**” but you can configure them how you want.
You also have the option to remove these translation markers, which will prevent them from being shown in your final output.
How can we use them?
The text within the stars will not be translated. An example for this is: “I love the Cognigy.AI Platform” (assuming you were translating to a different language than English).
This would translate everything except “Cognigy.AI Platform” because this phrase lies between the double asterisks.
Use-cases for this would be the names of companies, products and people. Obviously, you don’t want to translate your company name or any other proper name along with the sentence. Here you would put the non-translation markers around the proper name for it not to be translated.
Best Practices
- Cognigy.AI Bot Building Checklist
- Cognigy’s NLU Execution Order Explained
- Difference Between Go To and Execute Node
- Explaining No-Translation Markers
- Best Practices: Testing your Virtual Agents with Playbooks
- Voice: Strategies for Hard to Understand Phrases
- Universal skills for Chat and Voice
- Avoid customer frustration
- Get the conversation going
- Best Practices: Building a Deployment Pipeline for Cognigy AI Agents
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What are No-Translation Markers?