Let your Virtual Agent ask a question – Cognigy.AI Help Center

Let your Virtual Agent ask a question

Cognigy Support
December 9, 2024
Make your Virtual Agent collect data and use it in a conversation
Your Virtual Agent (VA) can interact with human users and collect all data it needs to make the conversation successful. Let's start by making the VA ask a simple question.

#1 Add a Question Node

Click the plus-icon after your Say Node and add a Question Node. Learn more about Question Nodes in our documentation.

#2 Configure the Question Type and enter your question

Under "Type" you can select from prebuilt Questions variants. The Types are helpful to automatically transform user entries into well-defined datasets that can be easily processed later in the Flow. In this tutorial, simply select "Text" to allow free form entry. Add a question in the Text field, e.g.:

What's your name?

#3 Make the VA use the answer

Now let's use the input to make the VA respond. Add a Say Node after the Question Node. In the text field, use a greeting like "Hello" followed by a space character. Now prompt the user's input using a Token: Click the AI-icon on the right of the Text field and select "Last Question Result".

#4 Try it out!

Go to the Interaction Panel and say hello to your VA. You'll be asked for your name. After answering, the VA will now greet you as expected.

#DONE! Next, let's roll out your Virtual Agent

Getting Started with Intent-based bots

Table of contents

#1 Add a Question Node