Twilio: Security – Cognigy.AI Help Center

Twilio: Security

Cognigy Support

November 16, 2023

This page describes the steps to perform the necessary checks since Twilio Endpoints are not secured.

By default, Twilio Endpoints are not secured.

Twilio is offering a signature-based method of validating that requests are indeed coming from Twilio. https://www.twilio.com/docs/usage/security#validating-requests

In order to implement these, you can access the request headers inside an Input Transformer and perform the necessary checks in there.

A working example can be found on our Github repository.

Endpoints & Channels

Conclusion

The article concludes with essential information regarding Twilio's security measures.