Functions Overview – Cognigy.AI Help Center
Functions Overview
Cognigy Functions are Code Blocks that can be run inside your Cogngiy.AI installation and help you with long-running asynchronous processes, e.g. interaction with third-party systems HTTP APIs. They are independent of Flows but can be triggered from a Flow and can also use the "inject" and "notify" APIs to send their results back into a Flow.
Please note that Cognigy does not provide enterprise support for developed Functions. This repository is licensed under MIT, in which the community is responsible for the shared code.
- Download a Function of your choice from the library below
- Upload it to your virtual agent
- Done
Library
| Icon | Name | Description | Source Code |
|---|---|---|---|
| Salesforce Service Cloud | This function is used within the Salesforce Service Cloud integration and should be used together with the related Salesforce Extension. | See Code |
Functions
- Handling a welcome message with Transformers and Endpoints
- Functions – Refresh Access Token
- Functions Overview
Table of contents
Library