# 2021 Q4: Highlights & New Features

**Cognigy Support**

May 23, 2023

This webinar presents the latest enhancements of Cognigy.AI in Q4 2021. It covers new features and improvements that were rolled out between publication of the [last release webinar](https://support.cognigy.com/hc/en-us/articles/4410179217682) until Cognigy.AI v4.15, including:

- **Advanced Cognigy Insights**  
  Expert Mode, more powerful filters, timezone support & more

- **Enhanced NLU & Intent Trainer**  
  Improved UX, extended connectivity & other improvements

- **Extensions Marketplace**  
  Point & click installation of Cognigy.AI Extensions

...and much more! For a full overview, **[check out Cognigy.AI Release Notes.](https://docs.cognigy.com/ai/release-notes/)**

**Join the Cognigy User Community**  
[**Do you have a question or want to share your experiences?** Join the Cognigy User Community to connect with your peers or get help from our Conversational AI specialists!](https://support.cognigy.com/hc/en-us/community/topics)

Cognigy.AI Release Webinar Q4 2021 - YouTube  
[Cognigy.AI Release Webinar Q4 2021](https://www.youtube.com/watch?v=7N1WqV2mtT4) [NiCE Cognigy](https://www.youtube-nocookie.com/channel/UCR2RYQDd-z23CN2iu4LhjKQ)

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### Release Webinars

- [2026 Q2: NiCE Cognigy Tech Update](https://support.cognigy.com/hc/en-us/articles/27954525355548-2026-Q2-NiCE-Cognigy-Tech-Update)
- [2026 Q1: Simulator](https://support.cognigy.com/hc/en-us/articles/25346033563548-2026-Q1-Simulator)
- [2025 Q4: Cognigy.AI Tech Update](https://support.cognigy.com/hc/en-us/articles/24359222544540-2025-Q4-Cognigy-AI-Tech-Update)
- [2025 Q4: AI Ops Center](https://support.cognigy.com/hc/en-us/articles/23311247259420-2025-Q4-AI-Ops-Center)
- [2025 Q3: Cognigy.AI Tech Update](https://support.cognigy.com/hc/en-us/articles/22708678178076-2025-Q3-Cognigy-AI-Tech-Update)
- [2025 Q2: Cognigy.AI Tech Update](https://support.cognigy.com/hc/en-us/articles/20869885449756-2025-Q2-Cognigy-AI-Tech-Update)
- [2025 Q1: Cognigy.AI Tech Update](https://support.cognigy.com/hc/en-us/articles/19381337570076-2025-Q1-Cognigy-AI-Tech-Update)
- [2024 Q4: Agentic AI](https://support.cognigy.com/hc/en-us/articles/17529270700444-2024-Q4-Agentic-AI)
- [2024 Q4: Cognigy.AI Tech Update](https://support.cognigy.com/hc/en-us/articles/17528961219612-2024-Q4-Cognigy-AI-Tech-Update)
- [2024 Q3: Cognigy.AI Tech Update](https://support.cognigy.com/hc/en-us/articles/16094461309340-2024-Q3-Cognigy-AI-Tech-Update)