Amazon Connect: Intro – Cognigy.AI Help Center
Amazon Connect: Intro
Christian Buchwald
October 24, 2022
This page gives you a brief introduction about how you can connect your Cognigy resources to Amazon Connect by using our Amazon Lex Endpoint integration.
Amazon Connect is a Virtual Contact Center solution that can be combined with Amazon Lex to transcribe incoming calls.
Endpoints & Channels
- Azure Bot Services: Advanced Deployment with SSO (Microsoft Teams): SSO and Graph API Nodes
- Azure Bot Services: Advanced Deployment with SSO (Microsoft Teams): Apps Developer Portal
- Azure Bot Services: Advanced Deployment with SSO (Microsoft Teams): Azure Portal
- Azure Bot Services: Advanced Deployment with SSO (Microsoft Teams): Azure Active Directory Portal
- Azure Bot Services: Advanced Deployment with SSO (Microsoft Teams): Intro
- Amazon Connect: Setup Amazon Connect
- Amazon Connect: Control Amazon Connect from Cognigy.AI
- Amazon Connect: Enable SSML replies from Cognigy.AI
- Amazon Lex: Setup AWS Lambda (Amazon Lex NLU)
All articles in this series assume that you have already created an Amazon Lex Endpoint, as well as a Lambda function and a Lex bot as described in these articles: