# Amazon Connect: Intro

**Christian Buchwald**  
October 24, 2022

This page gives you a brief introduction about how you can connect your Cognigy resources to Amazon Connect by using our Amazon Lex Endpoint integration.

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[Amazon Connect](https://aws.amazon.com/pm/connect) is a Virtual Contact Center solution that can be combined with Amazon Lex to transcribe incoming calls.

### Endpoints & Channels

- [Azure Bot Services: Advanced Deployment with SSO (Microsoft Teams): SSO and Graph API Nodes](https://support.cognigy.com/hc/en-us/articles/6422300559388-Azure-Bot-Services-Advanced-Deployment-with-SSO-Microsoft-Teams-SSO-and-Graph-API-Nodes)
- [Azure Bot Services: Advanced Deployment with SSO (Microsoft Teams): Apps Developer Portal](https://support.cognigy.com/hc/en-us/articles/6422298661404-Azure-Bot-Services-Advanced-Deployment-with-SSO-Microsoft-Teams-Apps-Developer-Portal)
- [Azure Bot Services: Advanced Deployment with SSO (Microsoft Teams): Azure Portal](https://support.cognigy.com/hc/en-us/articles/6422296629404-Azure-Bot-Services-Advanced-Deployment-with-SSO-Microsoft-Teams-Azure-Portal)
- [Azure Bot Services: Advanced Deployment with SSO (Microsoft Teams): Azure Active Directory Portal](https://support.cognigy.com/hc/en-us/articles/6422293904540-Azure-Bot-Services-Advanced-Deployment-with-SSO-Microsoft-Teams-Azure-Active-Directory-Portal)
- [Azure Bot Services: Advanced Deployment with SSO (Microsoft Teams): Intro](https://support.cognigy.com/hc/en-us/articles/6417377133596-Azure-Bot-Services-Advanced-Deployment-with-SSO-Microsoft-Teams-Intro)
- [Amazon Connect: Setup Amazon Connect](https://support.cognigy.com/hc/en-us/articles/6229664156060-Amazon-Connect-Setup-Amazon-Connect)
- [Amazon Connect: Control Amazon Connect from Cognigy.AI](https://support.cognigy.com/hc/en-us/articles/6229683335196-Amazon-Connect-Control-Amazon-Connect-from-Cognigy-AI)
- [Amazon Connect: Enable SSML replies from Cognigy.AI](https://support.cognigy.com/hc/en-us/articles/6229684421916-Amazon-Connect-Enable-SSML-replies-from-Cognigy-AI)
- [Amazon Lex: Setup AWS Lambda (Amazon Lex NLU)](https://support.cognigy.com/hc/en-us/articles/6229644597020-Amazon-Lex-Setup-AWS-Lambda-Amazon-Lex-NLU)

All articles in this series assume that you have already created an Amazon Lex Endpoint, as well as a Lambda function and a Lex bot as described in these articles:

- [Amazon Lex: Intro](https://support.cognigy.com/hc/en-us/articles/6229744711964)
- [Amazon Lex: Setup AWS Lambda (Amazon Lex NLU)](https://support.cognigy.com/hc/en-us/articles/6229644597020)
- [Amazon Lex: Setup Amazon Lex (Amazon Lex NLU)](https://support.cognigy.com/hc/en-us/articles/6229640404636)
- [Amazon Lex: Setup AWS Lambda (Cognigy.AI NLU)](https://support.cognigy.com/hc/en-us/articles/6229661373084)
- [Amazon Lex: Setup Amazon Lex (Cognigy.AI NLU)](https://support.cognigy.com/hc/en-us/articles/6229658502812)