Plug & Play Extensions – Cognigy.AI Help Center
Plug & Play Extensions
Explore Cognigy.AI Extensions and improve your virtual agent with natively provided software ecosystem integrations.
Getting Started
- Extensions Overview
- NPM Package: @cognigy/extension-tools
- Getting Started with Extensions
- Extensions Installation
- Extensions Best Practices
- Adding Child Nodes
Microsoft
- Microsoft Graph: Login a user and provide internal assistance
- Microsoft Dynamics 365: Maintain Contacts and Accounts
- Microsoft QnA Maker: Extend Virtual Agents with a Knowledgebase
- Microsoft Power Automate: Trigger and Integrate a Flow
Salesforce
- Getting Started with Salesforce
- Identify a Contact
- Manage Cases
- Query Information
- Salesforce Service Cloud: Integrate Live Chat Handover
Service Now
UIPath
- UiPath: Intro
- UiPath: Authentication
- UiPath: Get Processes
- UiPath: Get Robots By Username
- UiPath: Start a Job from Flow
- UiPath: Action Center Functionality
- See all 7 articles
Zendesk
- Zendesk: Maintain Support Tickets and search for Help Center Articles
- Zendesk: Handover Webchat Conversations to Agent Workspace
- Zendesk: Check Agent Availability via Zendesk "Chat" API
- Zendesk: Request a Callback from an Agent
- Sunshine Conversations: Zendesk Handovers