## Plug & Play Extensions

Explore Cognigy.AI Extensions and improve your virtual agent with natively provided software ecosystem integrations.

### Getting Started

- [Extensions Overview](https://support.cognigy.com/hc/en-us/articles/360016409380-Extensions-Overview)
- [NPM Package: @cognigy/extension-tools](https://support.cognigy.com/hc/en-us/articles/4413844565906-NPM-Package-cognigy-extension-tools)
- [Getting Started with Extensions](https://support.cognigy.com/hc/en-us/articles/360016534459-Getting-Started-with-Extensions)
- [Extensions Installation](https://support.cognigy.com/hc/en-us/articles/360016505680-Extensions-Installation)
- [Extensions Best Practices](https://support.cognigy.com/hc/en-us/articles/360016505740-Extensions-Best-Practices)
- [Adding Child Nodes](https://support.cognigy.com/hc/en-us/articles/360018106500-Adding-Child-Nodes)

### Microsoft

- [Microsoft Graph: Login a user and provide internal assistance](https://support.cognigy.com/hc/en-us/articles/360021439899-Microsoft-Graph-Login-a-user-and-provide-internal-assistance)
- [Microsoft Dynamics 365: Maintain Contacts and Accounts](https://support.cognigy.com/hc/en-us/articles/360021845040-Microsoft-Dynamics-365-Maintain-Contacts-and-Accounts)
- [Microsoft QnA Maker: Extend Virtual Agents with a Knowledgebase](https://support.cognigy.com/hc/en-us/articles/4405645806866-Microsoft-QnA-Maker-Extend-Virtual-Agents-with-a-Knowledgebase)
- [Microsoft Power Automate: Trigger and Integrate a Flow](https://support.cognigy.com/hc/en-us/articles/360021334879-Microsoft-Power-Automate-Trigger-and-Integrate-a-Flow)

### Salesforce

- [Getting Started with Salesforce](https://support.cognigy.com/hc/en-us/articles/17486186819612-Getting-Started-with-Salesforce)
- [Identify a Contact](https://support.cognigy.com/hc/en-us/articles/17498619853212-Identify-a-Contact)
- [Manage Cases](https://support.cognigy.com/hc/en-us/articles/17500296035740-Manage-Cases)
- [Query Information](https://support.cognigy.com/hc/en-us/articles/17539864537628-Query-Information)
- [Salesforce Service Cloud: Integrate Live Chat Handover](https://support.cognigy.com/hc/en-us/articles/360020749080-Salesforce-Service-Cloud-Integrate-Live-Chat-Handover)

### Service Now

- [Service Now: Provide powerful IT Service Management](https://support.cognigy.com/hc/en-us/articles/360021072399-Service-Now-Provide-powerful-IT-Service-Management)
- [Service Now: Connect to Live Chat](https://support.cognigy.com/hc/en-us/articles/4407410019602-Service-Now-Connect-to-Live-Chat)

### UIPath

- [UiPath: Intro](https://support.cognigy.com/hc/en-us/articles/360020578359-UiPath-Intro)
- [UiPath: Authentication](https://support.cognigy.com/hc/en-us/articles/360020581259-UiPath-Authentication)
- [UiPath: Get Processes](https://support.cognigy.com/hc/en-us/articles/360020595160-UiPath-Get-Processes)
- [UiPath: Get Robots By Username](https://support.cognigy.com/hc/en-us/articles/360022088220-UiPath-Get-Robots-By-Username)
- [UiPath: Start a Job from Flow](https://support.cognigy.com/hc/en-us/articles/360020590919-UiPath-Start-a-Job-from-Flow)
- [UiPath: Action Center Functionality](https://support.cognigy.com/hc/en-us/articles/4404059829010-UiPath-Action-Center-Functionality)
- [See all 7 articles](https://support.cognigy.com/hc/en-us/sections/4409842599314-UIPath)

### Zendesk

- [Zendesk: Maintain Support Tickets and search for Help Center Articles](https://support.cognigy.com/hc/en-us/articles/360021204680-Zendesk-Maintain-Support-Tickets-and-search-for-Help-Center-Articles)
- [Zendesk: Handover Webchat Conversations to Agent Workspace](https://support.cognigy.com/hc/en-us/articles/4405558481938-Zendesk-Handover-Webchat-Conversations-to-Agent-Workspace)
- [Zendesk: Check Agent Availability via Zendesk "Chat" API](https://support.cognigy.com/hc/en-us/articles/4413935363346-Zendesk-Check-Agent-Availability-via-Zendesk-Chat-API)
- [Zendesk: Request a Callback from an Agent](https://support.cognigy.com/hc/en-us/articles/4411984763666-Zendesk-Request-a-Callback-from-an-Agent)
- [Sunshine Conversations: Zendesk Handovers](https://support.cognigy.com/hc/en-us/articles/360016224599-Sunshine-Conversations-Zendesk-Handovers)

### Others

- [Abbyy Vantage: Process documents within a conversation](https://support.cognigy.com/hc/en-us/articles/4405741734802-Abbyy-Vantage-Process-documents-within-a-conversation)
- [Azure Cognitive Services: Analyze User Messages](https://support.cognigy.com/hc/en-us/articles/360021058700-Azure-Cognitive-Services-Analyze-User-Messages)
- [Hubspot: Maintain Contact Information](https://support.cognigy.com/hc/en-us/articles/360021247139-Hubspot-Maintain-Contact-Information)
- [Stripe: Handle Payments and Customers](https://support.cognigy.com/hc/en-us/articles/4402249687058-Stripe-Handle-Payments-and-Customers)
- [Virtually Human: Animate Digital Humans in real-time](https://support.cognigy.com/hc/en-us/articles/11110349482652-Virtually-Human-Animate-Digital-Humans-in-real-time)