## Explore Cognigy.AI

### Getting Started with AI Agents

- [Getting Started with AI Agents](https://support.cognigy.com/hc/en-us/articles/17346581840796-Getting-Started-with-AI-Agents)
- [Prerequisites: Set up your AI Agent’s brain](https://support.cognigy.com/hc/en-us/articles/17346558439452-Prerequisites-Set-up-your-AI-Agent-s-brain)
- [Create your AI Agent’s persona](https://support.cognigy.com/hc/en-us/articles/17346614515868-Create-your-AI-Agent-s-persona)
- [Give your AI Agent a Job](https://support.cognigy.com/hc/en-us/articles/17346614912412-Give-your-AI-Agent-a-Job)
- [Make knowledge available to your AI Agent](https://support.cognigy.com/hc/en-us/articles/17346615289116-Make-knowledge-available-to-your-AI-Agent)
- [Give your AI Agent access to memory](https://support.cognigy.com/hc/en-us/articles/17346572088348-Give-your-AI-Agent-access-to-memory)

### Getting Started with Intent-based bots

- [Create a Virtual Agent](https://support.cognigy.com/hc/en-us/articles/360014523060-Create-a-Virtual-Agent)
- [Design a Flow and add a Message](https://support.cognigy.com/hc/en-us/articles/360014524180-Design-a-Flow-and-add-a-Message)
- [Chat with your Virtual Agent](https://support.cognigy.com/hc/en-us/articles/360014514720-Chat-with-your-Virtual-Agent)
- [Let your Virtual Agent ask a question](https://support.cognigy.com/hc/en-us/articles/360014610060-Let-your-Virtual-Agent-ask-a-question)
- [Deploy your Virtual Agent](https://support.cognigy.com/hc/en-us/articles/360014662839-Deploy-your-Virtual-Agent)
- [Train your Virtual Agent to recognize Intents](https://support.cognigy.com/hc/en-us/articles/360014776879-Train-your-Virtual-Agent-to-recognize-Intents)

### Video Training

- [Cognigy Mastery Program](https://support.cognigy.com/hc/en-us/articles/360018875359-Cognigy-Mastery-Program)

### Cognigy Sessions - Deep Dive Conversational AI

- [Cognigy Sessions Overview](https://support.cognigy.com/hc/en-us/articles/360020021519-Cognigy-Sessions-Overview)
- [Cognigy Sessions: Agent Copilot](https://support.cognigy.com/hc/en-us/articles/11425450129308-Cognigy-Sessions-Agent-Copilot)
- [Cognigy Sessions: Cognigy xApps](https://support.cognigy.com/hc/en-us/articles/10613283086236-Cognigy-Sessions-Cognigy-xApps)
- [Special Edition: Using the Text Cleaner for Improved Voice-to-Text Interpretation](https://support.cognigy.com/hc/en-us/articles/8896902806428-Special-Edition-Using-the-Text-Cleaner-for-Improved-Voice-to-Text-Interpretation)

### Release Webinars

- [2026 Q2: NiCE Cognigy Tech Update](https://support.cognigy.com/hc/en-us/articles/27954525355548-2026-Q2-NiCE-Cognigy-Tech-Update)

### How to's & Tutorials

#### Agentic AI

- [AI Agents Demystified: Definitions and Effective Patterns](https://support.cognigy.com/hc/en-us/articles/18730386646812-AI-Agents-Demystified-Definitions-and-Effective-Patterns)
- [Tackling Hallucinations – A Path to Trustworthy AI](https://support.cognigy.com/hc/en-us/articles/18850662592540-Tackling-Hallucinations-A-Path-to-Trustworthy-AI)

#### Agent Copilot

- [Agent Copilot Tutorial: How to Build a Workspace](https://support.cognigy.com/hc/en-us/articles/21292618960156-Agent-Copilot-Tutorial-How-to-Build-a-Workspace)

#### Analytics & Business Intelligence

- [Step Monitoring with OData](https://support.cognigy.com/hc/en-us/articles/360021089180-Step-Monitoring-with-OData)

#### Best Practices

- [Cognigy.AI Bot Building Checklist](https://support.cognigy.com/hc/en-us/articles/360018496419-Cognigy-AI-Bot-Building-Checklist)

### Cognigy CLI

- [Cognigy CLI Overview](https://support.cognigy.com/hc/en-us/articles/360016865839-Cognigy-CLI-Overview)

### Knowledge AI and LLMs

- [How to Build Your First KAI (Knowledge AI) Agent](https://support.cognigy.com/hc/en-us/articles/16421645407132-How-to-Build-Your-First-KAI-Knowledge-AI-Agent)

### Mobile SDK

- [Mobile SDK Overview](https://support.cognigy.com/hc/en-us/articles/360016561799-Mobile-SDK-Overview)

### NLU Connectors

- [Amazon Lex: External NLU](https://support.cognigy.com/hc/en-us/articles/4408910240530-Amazon-Lex-External-NLU)

### QnA

- [Using CognigyScript in Twilio Twiml XML](https://support.cognigy.com/hc/en-us/articles/360017594519-Using-CognigyScript-in-Twilio-Twiml-XML)

### Single Sign-on

- [Auth0 - OpenID Connect](https://support.cognigy.com/hc/en-us/articles/360021171120-Auth0-OpenID-Connect)
  
### Transformers

- [Transformers Overview](https://support.cognigy.com/hc/en-us/articles/360019704899-Transformers-Overview)