## Zendesk

Learn how to connect Zendesk to Cognigy.AI

- [Zendesk: Maintain Support Tickets and search for Help Center Articles](https://support.cognigy.com/hc/en-us/articles/360021204680-Zendesk-Maintain-Support-Tickets-and-search-for-Help-Center-Articles)
- [Zendesk: Handover Webchat Conversations to Agent Workspace](https://support.cognigy.com/hc/en-us/articles/4405558481938-Zendesk-Handover-Webchat-Conversations-to-Agent-Workspace)
- [Zendesk: Check Agent Availability via Zendesk "Chat" API](https://support.cognigy.com/hc/en-us/articles/4413935363346-Zendesk-Check-Agent-Availability-via-Zendesk-Chat-API)
- [Zendesk: Request a Callback from an Agent](https://support.cognigy.com/hc/en-us/articles/4411984763666-Zendesk-Request-a-Callback-from-an-Agent)
- [Sunshine Conversations: Zendesk Handovers](https://support.cognigy.com/hc/en-us/articles/360016224599-Sunshine-Conversations-Zendesk-Handovers)