Trust Center - cognigy.com
Security at NiCE | Cognigy
NiCE | Cognigy provides enterprise-grade AI automation and conversational platforms that enable organizations to deliver secure, compliant, and human-centric customer experiences. Headquartered in Düsseldorf, Germany, the company operates under a unified governance framework certified to international standards including ISO 27001, ISO 27701, ISO 42001, SOC 2 Type II, TISAX and BSI C5. NiCE | Cognigy’s platform combines advanced automation, AI orchestration, and natural language understanding (NLU) with a strong focus on data protection, reliability, and regulatory compliance.
Subprocessors
Microsoft Azure • Cloud provider Azure |
| Amazon Web Services • Cloud provider |