# Security at NiCE \| Cognigy

NiCE \| Cognigy provides enterprise-grade AI automation and conversational platforms that enable organizations to deliver secure, compliant, and human-centric customer experiences. Headquartered in Düsseldorf, Germany, the company operates under a unified governance framework certified to international standards including ISO 27001, ISO 27701, ISO 42001, SOC 2 Type II, TISAX and BSI C5. NiCE \| Cognigy’s platform combines advanced automation, AI orchestration, and natural language understanding (NLU) with a strong focus on data protection, reliability, and regulatory compliance.

## Subprocessors

|     |
| --- |
| <br>Microsoft Azure<br>•<br>Cloud provider<br>Azure |
| Amazon Web Services<br>•<br>Cloud provider |