# Security at NiCE | Cognigy

NiCE | Cognigy provides enterprise-grade AI automation and conversational platforms that enable organizations to deliver secure, compliant, and human-centric customer experiences. Headquartered in Düsseldorf, Germany, the company operates under a unified governance framework certified to international standards including ISO 27001, ISO 27701, ISO 42001, SOC 2 Type II, TISAX and BSI C5. NiCE | Cognigy’s platform combines advanced automation, AI orchestration, and natural language understanding (NLU) with a strong focus on data protection, reliability, and regulatory compliance.

## Updates

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| Roadmap<br>### 2026 Compliance Update<br>Published November 10, 2025<br>We are enhancing our Trust Center in 2026 to include additional control mappings, including alignment of our SOC 2 control framework with the HITRUST CSF and expanded mappings to HIPAA requirements, further strengthening transparency for customers in regulated industries. This builds on our existing assurance portfolio, including BSI C5, PCI DSS, SOC 2 Type II, ISO 42001, ISO 27001, and ISO 27701.<br>Read moreRead more about 2026 Compliance Update |