Careers

Careers at Cognigy

Looking for your next career move? Join us!

Meet the #CognigyCrew

Who we are

Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers.

Its award-winning solution, Cognigy.AI, empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time.

What's missing? You!

Locations

Germany - Berlin
Germany - Düsseldorf
Germany - Remote
Spain - Remote
Sweden - Remote
United Kingdom - London
United Kingdom - Remote
USA - Remote
USA - Richardson, TX

IT

Senior Technical Support Technician
Germany - Düsseldorf

LEGAL

Compliance Specialist
Germany - Düsseldorf

Why you'll love working here

We empower our people to be successful as part of a diverse, passionate and respectful team who are proud to be leading the automation of conversations to make life easier for everyone.

We do this by challenging each other to succeed and enabling everyone to do our best work. Encouraging and supporting growth is at the heart of our success, founded on a culture of mutual respect and trust – always!

It’s no wonder that the values that inspire and drive our #CognigyCrew are our 4Ts:

Team
Trust
Technology
Transparency

Team

We show respect for each other always and treat everyone with integrity.

Trust

We empower our colleagues by providing constructive feedback, encouragement, and autonomy.

Technology

We are agile to our core, working as one amazing team globally.

Transparency

We help to grow the business by supporting the growth of the people in it.

Life at Cognigy: what we offer you

One of the most exciting things about working for Cognigy is the unique opportunity it offers to help build and shape the company, with little hierarchy.

Along with an attractive salary and paid leave, we offer an excellent benefits package to help you maintain a great work/life balance. While we work hard, we also have a lot of fun, and we take the time to recognize and reward our colleagues with amazing celebration events!

Attractive and performance-oriented salary

Company pension plan

.svg) Unique opportunity to help build and shape the company, with little hierarchy

Flexible working options

Colleague recognition, reward and celebration events

Global Employee Assistance Program

.svg) ClassPass membership, giving you access to a variety of fitness and wellness experiences

.svg) Ongoing learning and development opportunities, including Udemy Business

Subscription to the Calm for Business app for you and five friends or family members, giving access to guided meditation, sleep stories, music, masterclasses, and much more

One paid ‘giving back’ day each year, so you can take part in volunteering activities for a charity of your choice

Hear from our #CognigyCrew

Testimonials

Nhu
Product Marketing Manager, Germany
“What makes me love working at Cognigy the most is really the people here. I've got to know and learn from so many bright-minded and talented colleagues who are really passionate about what they are doing, which inspires me so much.”

Egle
Software Engineer, Germany
“I love that Cognigy is a place where I can talk to the company's leadership openly and where my opinion is heard. I can have honest talks with managers and Tech Leads, as well as having laughs together.”

Sara
Engineering Enablement Specialist, Germany
“At Cognigy, I learn something new every day from amazing people who not only have a passion for their work but also a passion for helping others - something that is not easily found elsewhere. We are not just building a product: an incredible product is being created by incredible people. And that’s awesome!”

Come find your new team we can’t wait to meet you!

Join the Crew