News & Announcements | NiCE Cognigy | Conversational AI (3)
Multi-language Virtual Agents with Language Detection
We live in an incredible world of multilingualism. More and more people are starting to travel and learn new languages, leading to an increasing demand for virtual agents capable of supporting various languages.
Build your TensorFlow Custom Module
Creating a good conversational AI might make you realize how complex the idea of a successful conversation is.
Cognigy.AI 3.6 Released
Düsseldorf (GER), March 30, 2020 +++ Today we are announcing the release of Cognigy.AI 3.6 - the newest version of our platform with enhanced features and functionalities.
Cognigy.AI 3.5 Released
Last week, we announced the release of Cognigy.AI 3.5 - the newest version of our industry-leading Conversational AI solution.
Smart banks - The new way of banking
The core value proposition behind conversational AI is increased efficiency for businesses and more immediacy in customer interactions.
Lui - The All-In-One Chatbot
It' s the fourth Thursday in November. All Americans know exactly what's coming. The holiday season surrounding Thanksgiving is a busy time for customer service.
COGNIGY.AI 3.5 - what to expect when automating all customer interactions with virtual agents
Düsseldorf (GER), January 21, 2020 +++ Soon, Cognigy will be releasing Cognigy.AI 3.5: the newest version that focuses on automating customer interactions effectively.
Bridging the gap between intelligent automation and Conversational AI
San Francisco (USA)/ Düsseldorf (GER), January 16th, 2020 +++ Together Cognigy and its partners are working on integrating intelligent automation with conversational AI to provide seamless interactions.
Cognigy expands its market presence in South Korea
Düsseldorf (GER)/ Seoul (South Korea), December 12, 2019 +++ Cognigy, the leading enterprise software vendor for Conversational AI, continues to grow internationally.
Cognigy extends its APAC presence
Sydney (AUS)/ Düsseldorf (GER), December 03, 2019 +++ Cognigy has expanded its market reach within the Asia-Pacific region, enhancing products and support.
Cognigy Secures Series A Funding to Lead the US Market in Conversational AI
San Francisco (USA)/ Düsseldorf (GER), November 25, 2019 +++ Cognigy has successfully secured Series A funding to escalate its growth in the US market for Conversational AI solutions.
Virtual Agents - The New Trusted Advisor in Insurance Sales
Key takeaway: Use Conversational AI to bond with your customers and offer them unprecedented personalized services.
Meet even the toughest design guidelines with Cognigy’s webchat
If you have ever started a self-service bot project, you might have hit this roadblock: Your bot is great, but it struggles with design constraints and customer expectations.
What's your business case for Conversational AI?
You know you should get started bringing Conversational AI to your business, but you haven’t found the right fit yet. This article outlines potential business cases.