News & Announcements | NiCE Cognigy | Customer Service Automation

Podcast: Cognigy CEO Talks Conversational AI, Automation and More (Part 2)

Cognigy CEO and Co-Founder Philipp Heltewig was recently a guest on Mobile Interactions Now, a podcast hosted ...

Cognigy CEO and Co-Founder Philipp Heltewig was recently a guest on Mobile Interactions Now, a podcast hosted ...

Top-rated brands provide an outstanding customer experience. They make customer interactions convenient, painl...

The core value proposition behind conversational AI is increased efficiency for businesses and more immediacy ...

It' s the fourth Thursday in November. All Americans know exactly what's coming. The holiday season surroundin...

San Francicso (USA)/ Düsseldorf (GER), January 16th, 2020 +++ Together Cognigy, a Kofax Technology Alliance Pa...

Düsseldorf (GER)/ Seoul (South Korea), December 12, 2019 +++ Cognigy, the leading enterprise software vendor f...

Sydney (AUS)/ Düsseldorf (GER), December 03, 2019 +++ Cognigy, the market leader in Conversational AI, today p...

Key takeaway: Use Conversational AI to bond with your customers and offer them unprecedented personalized serv...

If you have ever started a self-service bot project, you might have hit this roadblock: Your bot is great and ...

You know you should get started bringing Conversational AI to your business, but you haven’t found the right t...

Cognigy showcases advanced Conversational Automation solutions at Twilio SIGNAL 2019 - the Customer & Deve...

Humans tend to be imprecise in what they say and write: Incomplete utterances, ambiguities and typos are just ...

Conversational AI dialogs can serve as a user interface for location-specific search requests -- ideally to ge...