Product Updates | NiCE Cognigy | Nhu Ho (7)

Product Updates

Your one-stop-shop for the latest NiCE Cognigy product news and best practices

Cognigy.AI v4.70 unveils powerful features for advanced LLM orchestration and humanlike voice conversations at...

The newest release of Cognigy.AI introduces more flexibility in role-based access control, improved error handling...

From the ability to ingest web content in Knowledge AI to the new native Salesforce integration for AI Copilot...

From swift Locale migration to enhanced STT/TTS flexibility and streamlined voice design, here’s what awaits you...

Cognigy.AI v4.66 lets you combine the richness of Generative AI with the structured nature of Conversational AI...

This quarter, Cognigy’s experts come together to give you an exclusive roundup of our newest product updates.

The latest release of Cognigy.AI features enhanced flexibility in LLM model selection alongside further improvements...

Imagine a world where contact center agents are supercharged from day one:

Cognigy.AI v4.64 unveils the new native integration with Deepgram speech service and contextualized conversation...

Cognigy.AI v4.63 features substantial upgrades across the board, including enhanced search experiences with SO...

In the burgeoning field of voice technology, optimizing Voice User Experience (VUX) is a sophisticated endeavor...

Our latest release introduces seamless access to the Voice Gateway Self-Service Portal via Cognigy.AI authentication...

In the ever-evolving contact center landscape, staying ahead of the curve means constantly innovating and refining...

Cognigy.AI v4.61 brings onboard native GPT-4 support, coupled with advanced features for error management in v...