Product Updates | NiCE Cognigy (6)

Product Updates

Your one-stop-shop for the latest NiCE Cognigy product news and best practices

Product

In today’s digital world, accessibility is not just a requirement; it’s a standard that helps to ensure everyone...

Product

Cognigy.AI v4.86 introduces multiple UX improvements to streamline project navigation and facilitate conversations...

Product

We’re excited to announce the release of a new two-part series of video tutorials, designed to help developers...

Product

Cognigy.AI v4.85 features comprehensive support for Microsoft’s advanced multilingual voices, enabling cutting...

Product

The latest Cognigy.AI Tech Update has arrived! AI is evolving fast, and keeping up with the latest tools and features is crucial.

Product

The latest release of Cognigy.AI introduces significant improvements in Agent QA, Knowledge AI, and Webchat accessibility features.

Product

Enterprises aiming to harness the power of AI need solutions that are not just innovative, but reliable and scalable.

Product

Cognigy.AI v4.83 introduces more flexibility in adding or deleting Source Tags in Knowledge AI and native integrations.

Product

Building a voice bot is fundamentally different from creating a chat-based counterpart. Factors such as speech clarity and user intent...

Product

Dive into Cognigy’s latest LLM orchestration enhancement with our native integration for Amazon Bedrock.

Product

Today's globalized world has blurred not only the physical borders but also the cultural and communication barriers.

Product

Explore our latest release, featuring improved Webchat insights with metadata, enhanced Cognigy SaaS service monitoring, and more.

Product

Cognigy.AI v4.80 reveals many exciting features including Flow image export for cross-team collaboration and Silence Overlay implementation.

Product

From advanced content extraction in Knowledge AI to optimizing VUX with contact center soundscapes, here is what’s new.