Product Updates | NiCE Cognigy (3)

Product Updates

Your one-stop-shop for the latest NiCE Cognigy product news and best practices

This release provides developers with deeper observability into LLM requests and AI Agent behavior, supporting...

We’re back with another round of exciting product updates! Whether you’re building hands-on or driving enterprises...

The latest Cognigy.AI release introduces a sleek new interface for managing AI Agent Jobs and Tools, significant...

Summary: Good prompts aren’t about magic words. They’re about structured thinking and steering patterns in the...

This release features a more efficient, reliable, and developer-friendly approach to integrating Webchat into ...

Cognigy.AI 2025.17 delivers meaningful updates for voice and agentic experiences, including new options for sp...

Cognigy.AI 2025.16 delivers targeted enhancements across LLM orchestration, Live Agent routing, Salesforce MIA...

Cognigy is proud to announce the launch of its fully upgraded Cognigy Academy, featuring the new Mastery Progr...

This release includes several enhancements to GenAI settings and Cognigy Webchat experiences.

The 2025.14 release of Cognigy.AI brings targeted improvements that streamline Webchat styling, enhance observ...

Artificial Intelligence has made remarkable strides in recent years, yet one of the most persistent challenges...

The latest release of Cognigy.AI introduces the new LLM Prompt and Load AI Agent Nodes for developers and ente...

Join us for the latest Cognigy.AI Tech Update, your one-stop briefing on everything new, improved, and future-...

The 2025.12 release introduces two exciting new features: Collaborative Editing for AI Agent and Flow design t...