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254 pages · Updated July 18, 2026
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- News & Announcements | NiCE Cognigy | Marc Schneider
- News & Announcements | NiCE Cognigy | Thiago Leite
- ISG Partners With Cognigy to Bring Conversational AI to Clients | Cognigy
- Salzburg AG Automates Customer Communication With Cognigy.AI | Cognigy
- DATEV Relies on Cognigy.AI for Compliant, Easy-to-Use Voice Bots | Cognigy
- Conversational Memory, and why it matters.
- News & Announcements | NiCE Cognigy | News (6)
- RPA + Bot: Cognigy and Deloitte present the service future | Cognigy
- News & Announcements | NiCE Cognigy | Cognigy (2)
- Cognigy and Bucher+Suter inspire at the Contact Center summit 2021 | Cognigy
- News & Announcements | NiCE Cognigy | Derek Roberti
- Developing a Conversational AI Road Map
- Cognigy speaks with Alexa in all languages
- Cognigy Named a Cool Vendor in Gartner’s Cool Vendors in AI for Conversational Platforms
- Cognigy wins WeDoDigital Award 2018
- Accelerate Conversational Experiences by adding Locations and Places via HERE
- News & Announcements | NiCE Cognigy | Cognigy (3)
- News & Announcements | NiCE Cognigy | News (9)
- News & Announcements | NiCE Cognigy | News (8)
- News & Announcements | NiCE Cognigy | News (7)
- andrew-davenport-switchit-com.html
- Horizontal Integration and Cognigy Partner to Offer Conversational AI-Based Solutions
- COGNIGY expands rapidly in North America
- Cognigy.AI 2.7 released
- COGNIGY.AI 3.0 redefines Conversational AI Management
- Cognigy.AI enables fully-disconnected, embedded conversational AI
- Cognigy cited in Gartner report on Conversational UX
- Conversational AI and user experience pioneer, Sascha Wolter, joins Cognigy
- Velowerks and Cognigy announce strategic partnership
- News & Announcements | NiCE Cognigy (8)
- News & Announcements | NiCE Cognigy (9)
- German business magazine 'Wirtschaftswoche': new investors for launching internationally
- ICMI CONTACT CENTER EXPO 2019 FOLLOW-UP: Cognigy's Interview podcast powered by Crmxchange
- Cognigy and Roboyo: leading AI automation specialists join forces
- Cognigy Named a Leader in IDC MarketScape for General-Purpose Conversational AI Platforms
- GTM specialist Rob Fardin Strengthens Cognigy leadership team in the Americas
- What's your business case for Conversational AI?
- Cognigy and MHP Form a Strategic Partnership
- Germany’s Largest Building Society Has Opted for Cognigy To Relieve the Burden on the Dialog Center | Cognigy
- News & Announcements | NiCE Cognigy | Sascha Poggemann (2)
- News & Announcements | NiCE Cognigy | Customer Service Automation (2)
- Podcast: Cognigy CEO Talks Conversational AI, Automation and More (Part 2)
- Build your TensorFlow Custom Module
- Al Naboodah Eyes Advanced Conversational AI for Next Generation EX and CX Services
- Cognigy Joins AWS Independent Software Vendor (ISV) Accelerate Program
- Berlin Brands Group Relies on Cognigy's Smart Bots for 34 Global E-Commerce Brands | Cognigy
- News & Announcements | NiCE Cognigy | Customers (2)
- Cognigy Named as HFS Research ‘Hot Vendor’ | Cognigy
- AfroTech World Selects Cognigy to Deliver a Virtual Agent Experience
- How Are Chief Claims Officers Shifting Their Strategies? | Cognigy
- News & Announcements | NiCE Cognigy | News (10)
- Cognigy and Acando announce partnership for better customer experience
- News & Announcements | NiCE Cognigy | News (4)
- Smart banks - The new way of banking
- News & Announcements | NiCE Cognigy | News (5)
- News & Announcements | NiCE Cognigy | News (3)
- News & Announcements | NiCE Cognigy | Conversational AI (2)
- News & Announcements | NiCE Cognigy | News (2)
- News & Announcements | NiCE Cognigy | Conversational AI (3)
- News & Announcements | NiCE Cognigy | Partners (2)
- News & Announcements | NiCE Cognigy | Conversational AI (4)
- News & Announcements | NiCE Cognigy | Partners (3)
- flaschenpost Chooses Cognigy to Deliver Excellent Customer Service
- News & Announcements | NiCE Cognigy | News (11)
- Combining Conversational AI and RPA to Improve Customer Experiences
- News & Announcements | NiCE Cognigy | Konstantin Garbe
- Cognigy.AI 3.3 Released
- Cognigy.AI 3.6 Released
- Taking Conversational AI to the next level
- Cognigy.AI 3.5 Released
- Cognigy.AI 3.1 Released
- Cognigy.AI 3.2 Released
- Cognigy.AI 3.4 Released
- TDSE partners with Cognigy to bring Conversational AI to the Japanese Market
- News & Announcements | NiCE Cognigy | Philipp Heltewig (2)
- Cognigy integrates out of the box with Azure Cognitive Services
- News & Announcements | NiCE Cognigy | Alexander Teusz
- Cognigy and Black Box Partner to Accelerate Deployment of Conversational AI Solutions in Enterprise Contact Centers
- Cognigy Voice Gateway Advances Customer Service Experiences
- Cognigy to Showcase its Latest Conversational and Generative AI Solutions at Avaya Engage 2023
- Cognigy.AI is Now Available in AWS Marketplace
- News & Announcements | NiCE Cognigy (7)
- Cognigy Named on Sifted's B2B SaaS Rising 100 List: Excelling in the European B2B SaaS Landscape
- Cognigy Takes Center Stage at CCW 2023 with its Conversational and Generative AI Solutions
- Cognigy Named a Leader in the IDC MarketScape for Conversational AI Software 2023
- Bandwidth Partners with Cognigy and Google to Launch AIBridge: Integrating AI with Contact Centers Using Maestro
- Boost your Service Management with the new ServiceNow Connector
- Cognigy Takes the Guesswork Out of Adopting AI to Create Next-Level eCommerce and Retail Customer Experiences
- Cognigy Named a Top 20 Most Successful Startup in Germany
- Cognigy and Telekom Partner on Conversational AI
- News & Announcements | NiCE Cognigy (6)
- Cognigy and Carglass Set to Showcase Cutting-Edge AI Solutions at CCW 2024
- Cognigy Named a Best Startup to Work For in North Rhine-Westphalia
- Cognigy Receives CCV Quality Award 2023 for IT-Innovation, Elevating Contact Centers with Generative AI
- News & Announcements | NiCE Cognigy (13)
- Cognigy Integrates with Aleph Alpha to Elevate AI Capabilities in Business-Critical Environments
- Cognigy Demos AI-First Customer Service Solutions at Gartner IT Symposium and ICMI’s Contact Center Expo
- News & Announcements | NiCE Cognigy (11)
- News & Announcements | NiCE Cognigy (10)
- Cognigy closes major financing round and is launching internationally
- News & Announcements | NiCE Cognigy (12)
- COGNIGY.AI 2.2.0 is here!
- Godmorgen! Cognigy now speaks Danish!
- Cognigy appoints veteran sales leader Marc Schneider as Head of Business Development
- Cognigy.AI makes Softbank's Pepper smarter
- Meet us @ DMEXCO 2017
- News & Announcements | NiCE Cognigy | Sascha Poggemann
- News & Announcements | NiCE Cognigy | Sebastian Glock
- CHATTY THINGS - OUR NEW SERIES!
- News & Announcements | NiCE Cognigy | Customer Service Automation
- News & Announcements | NiCE Cognigy | Päivi Tabourin
- Cognigy @ MWC Barcelona 2019!
- Lui - The All-In-One Chatbot
- Standardizing on A Conversational AI Platform
- COGNIGY.AI 3.5 - what to expect when automating all customer interactions with virtual agents
- Cognigy expands its market presence in South Korea
- Making Conversational AI a Reality - Cognigy & Switch Partnership
- Cognigy Announces Technology Partnership with Kofax
- Cognigy extends its APAC presence
- Bridging the gap between intelligent automation and Conversational AI
- Cognigy supercharges Twilio Conversational AI
- The most individual user experience on Sitecore, powered by Conversational AI
- How to Use Alexa Presentation Language with Cognigy out of the box
- Wirecard and Cognigy facilitate smooth payments in conversational commerce
- Whatsapp launches Business API
- News & Announcements | NiCE Cognigy | Jarrod Davis
- News & Announcements | NiCE Cognigy | Lindsay Williams
- News & Announcements | NiCE Cognigy | Customers
- News & Announcements | NiCE Cognigy | Jessica Gopalakrishnan (5)
- News & Announcements | NiCE Cognigy | Jessica Gopalakrishnan (4)
- News & Announcements | NiCE Cognigy | Jessica Gopalakrishnan (3)
- News & Announcements | NiCE Cognigy | Jessica Gopalakrishnan (6)
- News & Announcements | NiCE Cognigy | Jessica Gopalakrishnan (2)
- News & Announcements | NiCE Cognigy | Events
- News & Announcements | NiCE Cognigy | Cognigy
- News & Announcements | NiCE Cognigy | News
- News & Announcements | NiCE Cognigy | Partners
- News & Announcements | NiCE Cognigy | Conversational AI
- Cognigy Receives 2023 Conversational AI Excellence Award from CUSTOMER Magazine
- News & Announcements | NiCE Cognigy | Natalie Atangana
- Cognigy's Conversational IVR Solution Receives "Best Value" Badge from Capterra
- Cognigy Named ‘AI Automation Specialists of the Year’ 2022 | Cognigy
- Cognigy Named ‘AI Automation Specialists of the Year’ | Cognigy
- Cognigy Selected as Industry Innovator for Enterprise Connect 2022’s Innovation Showcase
- Chatbots – a smarter search box?
- Cognigy Named a Leader in the 2023 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms
- Cognigy Announces Mastery Program to Meet Surging Demand for Agentic AI in the Contact Center
- How chatbots drive innovation and efficiency in support departments
- How Successful are Contact Centers with AI and Chatbots?
- Conversational Search, going beyond the query
- News & Announcements | NiCE Cognigy | Philipp Heltewig
- Interview with Bucher + Suter: Best Conversational Analytics | Cognigy
- Cognigy Extends Availability to Genesys AppFoundry North America
- News & Announcements | NiCE Cognigy | Contact Center
- Cognigy Launches Its Most Advanced Conversational AI Platform
- News & Announcements | NiCE Cognigy (5)
- Chatbots in Customer Service
- Cognigy Named Winner in 6th Annual AI Breakthrough Awards Program
- News & Announcements | NiCE Cognigy | Muriel Klusmann
- News & Announcements | NiCE Cognigy | Thijs Waanders
- News & Announcements | NiCE Cognigy (4)
- News & Announcements | NiCE Cognigy (2)
- News & Announcements | NiCE Cognigy (3)
- News & Announcements | NiCE Cognigy (14)
- News & Announcements | NiCE Cognigy | Martina Yazgan
- Cognigy Featured as Pioneering on the CMP Research Prism for Real-Time Agent Assist/Copilot
- Cognigy Announced as a Winner in the E-commerce Germany Awards 2024
- Cognigy Wins “Best Overall AI-based Analytics Solution” AI Breakthrough Award
- Virtual Agents - The New Trusted Advisor in Insurance Sales
- Cognigy and SpinSci Technologies Announce AI-Enabled Patient Access with Real-Time EHR Integration at HIMSS Texas 2025
- Cognigy Joins the New AI Agents and Tools Category in AWS Marketplace to Accelerate Enterprise-Grade Conversational Automation
- Advanced Conversational AI with Amazon Connect and Cognigy
- Cognigy and TeKnowledge Partner to Accelerate Agentic AI Adoption in the Enterprise
- Cognigy Ranked in First Place for all Use Cases in the 2023 Gartner® Critical Capabilities for Enterprise Conversational AI Platforms
- News & Announcements | NiCE Cognigy | Kristina Dodier
- News & Announcements | NiCE Cognigy | Ana-Maria Banta
- Podcast: Cognigy CEO Talks Conversational AI, Automation and More
- Cognigy Achieves AWS Conversational AI Competency Distinction
- Cognigy Wins 2023 UK National Innovation Award for Contact Centre Experience
- Cognigy Unveils its Knowledge AI Solution for Enterprise Customer Service
- Cognigy and Schwarz IT Win Retail Award - with Lidl Instore Voice Assistant
- Cognigy Unveils Agentic AI: Transforming the Future of Enterprise Contact Centers
- Cognigy Hires Automation and RPA industry veteran Dennis Walsh
- Cognigy's CX Disruptors Series Returns with Season 2: Masters Series – CX Forecasts 2024
- Create Amazing Chatbot UX With Webchat Plugins
- Cognigy Debuts CX Disruptors Season 3, Highlighting Enterprise Contact Center Success Stories with AI Agents
- Cognigy Named a Leader by Gartner® in the January 2022 Magic Quadrant™ for Enterprise Conversational AI Platforms
- NiCE Cognigy positioned as a Leader in the SPARK MatrixTM: Conversational AI Platforms (CAIPs), 2025 by QKS Group
- Cognigy Secures $44M in Series B Funding Led by Insight Partners | Cognigy
- Handelsblatt: Virtual agents on the rise – is the AI revolution coming now?
- Cognigy Launches Generative AI Solution for Enterprise Contact Centers
- AIC4 Tested: Cognigy.AI Officially Certified as Safe and Trustworthy AI | Cognigy
- Conversational Micro-Moments.
- Cognigy Named on the Constellation Shortlist for Conversational AI
- Cognigy Experience Summit 2024 or “The AI Event of the Year”
- Where to Find the Hottest Conversations: Contact Center Week 2022
- Cognigy and Avaya Join Forces to Deliver Next-Gen Conversational AI Solutions for Enterprise Contact Centers
- Cognigy Now Available in the Microsoft Azure Marketplace
- Cognigy Awards Celebrate AI Champions with Unprecedented Success
- Careington Implements Cognigy’s Voice AI Solution to Elevate Customer Service Capabilities
- CEO of Cognigy discusses how chatbots could be used to help everyone | Cognigy
- ERGO Selects Cognigy to Drive AI-based Phone- and Chatbots in Customer Service
- Salesforce Chatbot & Cognigy.AI
- Cognigy.AI Conversational AI Platform Now Available on Genesys AppFoundry
- Cognigy and Foundever™ Create Partnership to Offer Best-in-Class Conversational AI Solutions for Contact Centers
- Cognigy Secures Funding to Expand Growth in Asia-Pacific
- Cognigy Advances to Elite Tier in Genesys AppFoundry, Reinforcing Demand for AI-Powered Customer Service Solutions
- Wavestone and Cognigy form strategic partnership
- TechStyleOS Chooses Cognigy to Be Ahead of the Curve in Customer Service
- Cognigy.AI 2.5 introduces dedicated Alexa and Facebook Tools
- Meet even the toughest design guidelines with Cognigy’s webchat
- Give your agile projects a voice with the new Jira Software Connector
- Cognigy Hosts Local Students for Girls’ Day 2025
- Cognigy Recognized for Artificial Intelligence Innovation in 2024 AI Breakthrough Awards Program
- Conversational AI Platform, Cognigy, Receives SOC 2 Type II Attestation
- Customer Service Automation-Expert Christian Charbonnier joins Cognigy as Director Partnerships, from Amazon Web Services
- Nuuday Selects Cognigy to Revolutionize its Customer Service with AI Agents
- New Cognigy eBook Demystifies how Generative AI Will Transform Customer Service
- Cognigy named as one of Germany's fastest growing technology companies
- Cognigy Launches AI Copilot, the Daily Companion for Enterprise Contact Center Agents
- Cognigy Reaches Microsoft Solutions Partner with Certified Software
- Cognigy Strengthens Executive Team to Further Momentum, Supports Continued Enterprise Demand for Conversational AI
- Nexus 2025 Sets a New Standard for Contact Center AI Innovation
- Cognigy Positioned as a Leader in the Aragon Research Globe™ for AI Agent Platforms, 2025
- Cognigy and Allianz Join Forces at CCW Europe Summit 2023 in Amsterdam
- Cognigy Launches xApps, Redefining Customer Engagement With Multimodal Journeys
- Cognigy Takes Top Spot as Leader in Opus Research’s 2025 Conversational AI Intelliview for Self-Service & Enterprise AI Agents
- Cognigy launches Conversational AI Analytics Suite to deliver actionable insights from conversational data
- Cognigy Increases Series B Funding to $59M with new investor DTCP
- Cognigy x Raws: AI Meets Urban Art in Cognigy’s New Berlin Office
- Fuzzy Search for better results
- Cognigy Celebrates Customer Service Innovation at the Cognigy Awards 2025
- News & Announcements | NiCE Cognigy
- Cognigy Secures Series A Funding to Lead the US Market in Conversational AI
- Cognigy Dominates CCW Vegas 2025 with Agentic AI Innovation, Strategic Partnerships, and Enterprise Momentum
- Cognigy Receives 2024 Conversational AI Excellence Award from CUSTOMER Magazine
- Recap of the First Annual Cognigy Customer Experience Summit
- AOK PLUS relies on Cognigy: AI Voice Agent strengthens digital customer service
- Multi-language Virtual Agents with Language Detection
- Partnership for AI Automation in Customer Service: adesso Becomes a Cognigy Reseller
- Cognigy Names Hardy Myers SVP of Business Development and Strategy
- Cognigy Plants the Flag in Dallas as the Leader in the Agentic AI Revolution
- NiCE Closes Acquisition of Cognigy, Transforming Customer Experience with Data-Driven CX AI
- NiCE Cognigy Named a Leader in Conversational AI by Independent Research Firm
- Cognigy's AI Agent Platform Named “Conversational AI Platform of the Year” in 8th Annual AI Breakthrough Awards
- Award-winning Platform for Customer Service: Cognigy.AI Wins Prestigious German Contact Center Award
- News & Announcements | NiCE Cognigy | Jessica Gopalakrishnan
- Cognigy is a Leader in the 2025 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms
- COGNIGY.AI 2.0 IS OFFICIALLY RELEASED!
- Cognigy's Conversational AI Platform Gets Highest Rating in Gartner Peer Insights™
- Cognigy Raises $100m as Major Enterprise Brands Depend on its AI Agent Workforce
- NiCE Cognigy Launches AI Ops Center, Ensuring AI Workforce Reliability at Scale
- Cognigy Recognized as a Customers’ Choice for Enterprise CAI Platforms in Gartner® Voice of the Customer Report
- Cognigy Receives 2024 CUSTOMER Magazine Product of the Year Award