docs/
1343 pages · Updated July 18, 2026
Pages
- Generate scenarios from uploaded transcripts - Cognigy Documentation
- Upload and parse a transcript file - Cognigy Documentation
- Create transcript upload request - Cognigy Documentation
- Get Call Counter Metrics for the Organization - Cognigy Documentation
- Get Conversation Counter Metrics for the Organization - Cognigy Documentation
- Get Knowledge Query Counter Metrics for a Project. - Cognigy Documentation
- Create a Knowledge Source - Cognigy Documentation
- Updates a Knowledge Source - Cognigy Documentation
- Get Knowledge Sources - Cognigy Documentation
- Get upcoming scheduled runs - Cognigy Documentation
- Get a Knowledge Source - Cognigy Documentation
- Get Conversation Counter Metrics for a Project - Cognigy Documentation
- Delete a Knowledge Source - Cognigy Documentation
- Get success rate trend data - Cognigy Documentation
- Get Call Counter Metrics for a Project - Cognigy Documentation
- Get Conversation Counter Metrics for the Organization - Cognigy Documentation
- Delete Analytics Records - Cognigy Documentation
- Get Knowledge Query Counter Metrics for an Organization. - Cognigy Documentation
- Get Call Counter Metrics for a Project - Cognigy Documentation
- Run a Knowledge Extension - Cognigy Documentation
- Get Call Counter Metrics for the Organization - Cognigy Documentation
- Update a Knowledge Connector - Cognigy Documentation
- Create a Knowledge Source from a File - Cognigy Documentation
- Get dashboard overview metrics - Cognigy Documentation
- Create a Knowledge Connector - Cognigy Documentation
- Get Conversation Counter Metrics for a Project - Cognigy Documentation
- Run a Knowledge Connector - Cognigy Documentation
- Get a Knowledge Connector - Cognigy Documentation
- Get Knowledge Connectors - Cognigy Documentation
- Delete a Knowledge Connector - Cognigy Documentation
- Update an Analytics Record - Cognigy Documentation
- Get a Knowledge Store - Cognigy Documentation
- Create an Amazon User - Cognigy Documentation
- Delete an Amazon User - Cognigy Documentation
- Get Amazon User Details - Cognigy Documentation
- Create scenario from transcript - Cognigy Documentation
- Regenerate a specific field of a persona package - Cognigy Documentation
- Get Knowledge Stores - Cognigy Documentation
- Generate persona packages - Cognigy Documentation
- Delete a Knowledge Store - Cognigy Documentation
- Create a Knowledge Store - Cognigy Documentation
- Get Audit Events - Cognigy Documentation
- Get Knowledge Connectors - Cognigy Documentation
- Get Alexa Skills - Cognigy Documentation
- Bulk generate separated personas and missions - Cognigy Documentation
- Deploy an Alexa Endpoint to an Alexa Skill - Cognigy Documentation
- Hire an AI Agent from the Job Market - Cognigy Documentation
- Get AI Agent Jobs and their Tools - Cognigy Documentation
- Get AI Agents from the Job Market - Cognigy Documentation
- Get persona options (mission types and persona types) - Cognigy Documentation
- Check AI Agent Name Availability - Cognigy Documentation
- Update an AI Agent - Cognigy Documentation
- Create an AI Agent - Cognigy Documentation
- Update a Knowledge Store - Cognigy Documentation
- Delete a Knowledge Chunk - Cognigy Documentation
- Get a Knowledge Chunk - Cognigy Documentation
- Create a Knowledge Chunk - Cognigy Documentation
- Reset a Context - Cognigy Documentation
- Page Not Found
- Page Not Found
- Get an Extension - Cognigy Documentation
- Get an AI Agent - Cognigy Documentation
- Update an Extension - Cognigy Documentation
- Get AI Agents - Cognigy Documentation
- Update Extension Settings - Cognigy Documentation
- Get simulation run by ID - Cognigy Documentation
- Delete an Extension - Cognigy Documentation
- Validate Speech Provider - Cognigy Documentation
- Update a Knowledge Chunk - Cognigy Documentation
- Get an Audit Event - Cognigy Documentation
- Page Not Found
- Page Not Found
- Page Not Found
- Get a large language model - Cognigy Documentation
- Get large language models - Cognigy Documentation
- Get Knowledge Chunks - Cognigy Documentation
- Get models for a large language model provider - Cognigy Documentation
- Get a Slot Filler - Cognigy Documentation
- Create a Slot Filler - Cognigy Documentation
- Update a Connection - Cognigy Documentation
- Page Not Found
- Delete a Connection Field - Cognigy Documentation
- Get Slot Fillers - Cognigy Documentation
- Get Connections - Cognigy Documentation
- Get a Task - Cognigy Documentation
- Get a Connection - Cognigy Documentation
- Perform Batch Operations - Cognigy Documentation
- Delete a Slot Filler - Cognigy Documentation
- Create a Connection - Cognigy Documentation
- Get the Default Live Agent Inbox - Cognigy Documentation
- Create a large language model - Cognigy Documentation
- Set Up a Live Agent Inbox - Cognigy Documentation
- Set Up Live Agent - Cognigy Documentation
- Update a Live Agent Inbox - Cognigy Documentation
- Create a Connection Field - Cognigy Documentation
- Inject a Context - Cognigy Documentation
- Delete a Connection - Cognigy Documentation
- Get Voices - Cognigy Documentation
- Create an Example Sentence - Cognigy Documentation
- Update an Example Sentence - Cognigy Documentation
- Perform Batch Operations - Cognigy Documentation
- Delete an Agent Copilot Configuration - Cognigy Documentation
- Upload an Extension - Cognigy Documentation
- Get Extensions - Cognigy Documentation
- Get User or Organization Info via Webfinger for SSO - Cognigy Documentation
- Delete an Example Sentence - Cognigy Documentation
- Get an Example Sentence - Cognigy Documentation
- Get simulation runs by simulation - Cognigy Documentation
- Page Not Found
- Train Intents - Cognigy Documentation
- Perform Batch Operations on Connections - Cognigy Documentation
- Page Not Found
- Page Not Found
- Upload Intents - Cognigy Documentation
- Page Not Found
- Localize an Intent - Cognigy Documentation
- Delete a Playbook Run - Cognigy Documentation
- Page Not Found
- Update an Intent - Cognigy Documentation
- Update a Playbook - Cognigy Documentation
- Update a Slot Filler - Cognigy Documentation
- Create an Assertion - Cognigy Documentation
- Get an Intent - Cognigy Documentation
- Delete Intent Localization - Cognigy Documentation
- Update a Playbook Step - Cognigy Documentation
- Update a Playbook Step Assertion - Cognigy Documentation
- Get Tasks - Cognigy Documentation
- Delete an Intent - Cognigy Documentation
- Get Playbooks - Cognigy Documentation
- Create a Playbook - Cognigy Documentation
- Create a Playbook Step - Cognigy Documentation
- Delete a Playbook Step Assertion - Cognigy Documentation
- Create an Intent - Cognigy Documentation
- Get Connection Schemas - Cognigy Documentation
- Test large language model connection - Cognigy Documentation
- Delete a Playbook Step - Cognigy Documentation
- Delete a Locale - Cognigy Documentation
- Get Locales - Cognigy Documentation
- Delete a Playbook - Cognigy Documentation
- Schedule a Playbook Run - Cognigy Documentation
- Get a Playbook - Cognigy Documentation
- Search Resources - Cognigy Documentation
- Perform Batch Operations - Cognigy Documentation
- List Playbook Runs - Cognigy Documentation
- Page Not Found
- Retrieve a Playbook Run - Cognigy Documentation
- Create a Locale - Cognigy Documentation
- Get the Live Agent Account - Cognigy Documentation
- Cancel a Task - Cognigy Documentation
- Earlier Versions - Cognigy Documentation
- Storage - Cognigy Documentation
- Redis - Cognigy Documentation
- Database - Cognigy Documentation
- Input and Output - Cognigy Documentation
- Context Object - Cognigy Documentation
- Contact Profiles - Cognigy Documentation
- Page Not Found
- Set Up a Voice Gateway Account - Cognigy Documentation
- Get a Sentence - Cognigy Documentation
- Page Not Found
- Create an Agent Copilot Configuration - Cognigy Documentation
- Page Not Found
- Page Not Found
- Delete a Sentence - Cognigy Documentation
- Page Not Found
- Page Not Found
- Page Not Found
- Generate Example Sentences - Cognigy Documentation
- Get Example Sentences - Cognigy Documentation
- Get Sentences - Cognigy Documentation
- Page Not Found
- Update a Sentence - Cognigy Documentation
- Get File Metadata - Cognigy Documentation
- Train Yes/No Intents - Cognigy Documentation
- Delete a Yes/No Intent - Cognigy Documentation
- Create a Sentence - Cognigy Documentation
- Get Yes/No Intents - Cognigy Documentation
- Page Not Found
- Page Not Found
- Create a scheduler for a simulation - Cognigy Documentation
- Update scenario - Cognigy Documentation
- Delete a Lexicon - Cognigy Documentation
- Page Not Found
- Update a Lexicon - Cognigy Documentation
- Get a Lexicon - Cognigy Documentation
- Update a scheduler by reference - Cognigy Documentation
- Get simulations by scenarios - Cognigy Documentation
- Get Binary Data of a File - Cognigy Documentation
- Create scenario - Cognigy Documentation
- connecting - Cognigy Documentation
- Page Not Found
- Page Not Found
- connected - Cognigy Documentation
- unregistered - Cognigy Documentation
- Run scenario - Cognigy Documentation
- Get scheduler configuration for a simulation - Cognigy Documentation
- Get simulation by ID - Cognigy Documentation
- Get all simulations - Cognigy Documentation
- Page Not Found
- Get scenario by ID - Cognigy Documentation
- Stop simulation - Cognigy Documentation
- Delete scenario - Cognigy Documentation
- disconnected - Cognigy Documentation
- infoSent - Cognigy Documentation
- ringing - Cognigy Documentation
- Get Flows - Cognigy Documentation
- captureAudio - Cognigy Documentation
- answered - Cognigy Documentation
- Remove a Locale from a Flow - Cognigy Documentation
- muted - Cognigy Documentation
- Create a Flow from a Child Node - Cognigy Documentation
- unmuted - Cognigy Documentation
- Get the Chart of specified Flow - Cognigy Documentation
- Delete a large language model - Cognigy Documentation
- Get a Flow - Cognigy Documentation
- Initiate Organization Deletion - Cognigy Documentation
- Update a large language model - Cognigy Documentation
- Set the License - Cognigy Documentation
- Delete a Flow - Cognigy Documentation
- Clone a Flow - Cognigy Documentation
- Clone a large language model - Cognigy Documentation
- Update Flow Settings - Cognigy Documentation
- Get Organization Policies - Cognigy Documentation
- Perform Batch Operations on Flows - Cognigy Documentation
- Update a Flow - Cognigy Documentation
- Get the License State for the Organization - Cognigy Documentation
- Create a Flow - Cognigy Documentation
- Get an Organization - Cognigy Documentation
- Page Not Found
- Get all Node Descriptors - Cognigy Documentation
- Page Not Found
- Page Not Found
- Perform Batch Operations on Lexicons - Cognigy Documentation
- Reset an Identity Provider Setup - Cognigy Documentation
- Page Not Found
- Create an API Key - Cognigy Documentation
- Page Not Found
- Page Not Found
- Enforce Password Policy - Cognigy Documentation
- Get Billing Information - Cognigy Documentation
- Get Organizations - Cognigy Documentation
- Delete an Organization - Cognigy Documentation
- Get Trainer Records - Cognigy Documentation
- Page Not Found
- Page Not Found
- Create a Download Link for Intent Trainer Records - Cognigy Documentation
- PDF - Cognigy Documentation
- Page Not Found
- Page Not Found
- Create a Token - Cognigy Documentation
- Perform Batch Operations on Intent Trainer Records - Cognigy Documentation
- Create an Organization - Cognigy Documentation
- Update an Organization - Cognigy Documentation
- Add a Keyphrase to a Lexicon - Cognigy Documentation
- Get Keyphrases in a Lexicon - Cognigy Documentation
- Create a Lexicon Slot - Cognigy Documentation
- Perform Batch Operations in a Lexicon - Cognigy Documentation
- Get Keyphrases from a Lexicon Entry - Cognigy Documentation
- Import a Lexicon - Cognigy Documentation
- Export a Lexicon - Cognigy Documentation
- Page Not Found
- Delete a Lexicon Slot - Cognigy Documentation
- Get the Latest Log Entries - Cognigy Documentation
- Create a Download Link for a Lexicon - Cognigy Documentation
- Update a Keyphrase - Cognigy Documentation
- Generate Output for a Node - Cognigy Documentation
- Delete a Keyphrase - Cognigy Documentation
- Get Lexicon Entries - Cognigy Documentation
- Perform Batch Operations in a Lexicon - Cognigy Documentation
- Delete a Lexicon Entry - Cognigy Documentation
- Update a Lexicon Entry - Cognigy Documentation
- Create a Lexicon Entry - Cognigy Documentation
- Get a Lexicon Entry - Cognigy Documentation
- Get a Node - Cognigy Documentation
- Update a Node - Cognigy Documentation
- Create a Package - Cognigy Documentation
- Page Not Found
- Delete a Token - Cognigy Documentation
- Delete Contact Profile Data - Cognigy Documentation
- Get Tokens - Cognigy Documentation
- Page Not Found
- Page Not Found
- Remove a Locale from a Node - Cognigy Documentation
- Move a Node - Cognigy Documentation
- Update a Lexicon Slot - Cognigy Documentation
- Delete a Node - Cognigy Documentation
- Create a Download Link - Cognigy Documentation
- Add a New Locale to a Node - Cognigy Documentation
- Get a Package - Cognigy Documentation
- Page Not Found
- Page Not Found
- Page Not Found
- Create a Node - Cognigy Documentation
- Merge a Package - Cognigy Documentation
- Get Contact Profiles - Cognigy Documentation
- Get a Locale - Cognigy Documentation
- Get AI Agents Nodes - Cognigy Documentation
- Get Schema - Cognigy Documentation
- Page Not Found
- Page Not Found
- Page Not Found
- Page Not Found
- Unmerge Contact Profiles - Cognigy Documentation
- Merge Contact Profiles - Cognigy Documentation
- Export Contact Profile - Cognigy Documentation
- Page Not Found
- Upload a Package - Cognigy Documentation
- Delete a Contact Profile - Cognigy Documentation
- Page Not Found
- Page Not Found
- Get a Contact Profile - Cognigy Documentation
- Update a Contact Profile - Cognigy Documentation
- Create a Contact Profile - Cognigy Documentation
- Page Not Found
- Page Not Found
- Execution and Flow Control - Cognigy Documentation
- xApps Functions - Cognigy Documentation
- Page Not Found
- Defining Ingress host - Cognigy Documentation
- Logging and Monitoring - Cognigy Documentation
- say - Cognigy Documentation
- executeFlow - Cognigy Documentation
- setAppState - Cognigy Documentation
- Page Not Found
- parseCognigyScriptCondition - Cognigy Documentation
- resetNextNodes - Cognigy Documentation
- removeFromContext - Cognigy Documentation
- getLLMTokenUsageForSession - Cognigy Documentation
- resetContext - Cognigy Documentation
- getContext - Cognigy Documentation
- CognigyScript Functions - Cognigy Documentation
- thinkV2 - Cognigy Documentation
- setExecutionAmount - Cognigy Documentation
- think (Deprecated) - Cognigy Documentation
- output - Cognigy Documentation
- resetExecutionAmount - Cognigy Documentation
- addToContext - Cognigy Documentation
- getExecutionAmount - Cognigy Documentation
- parseCognigyScriptText - Cognigy Documentation
- updateProfile - Cognigy Documentation
- addConditionalEntrypoint - Cognigy Documentation
- Knowledge Connector API - Cognigy Documentation
- mergeProfile - Cognigy Documentation
- deleteContext - Cognigy Documentation
- stopExecution - Cognigy Documentation
- deactivateProfile - Cognigy Documentation
- activateProfile - Cognigy Documentation
- createKnowledgeSource - Cognigy Documentation
- Page Not Found
- deleteKnowledgeSource - Cognigy Documentation
- createKnowledgeChunk - Cognigy Documentation
- Cognigy Nexus LLM - Cognigy Documentation
- Get Voice Gateway Account - Cognigy Documentation
- Create an API Key - Cognigy Documentation
- Get API Keys of the Current User - Cognigy Documentation
- Reset Failed Login Attempts - Cognigy Documentation
- Get Pinned Resources - Cognigy Documentation
- Delete an API Key - Cognigy Documentation
- Validate a Password Reset Token - Cognigy Documentation
- Page Not Found
- Request a Password Reset - Cognigy Documentation
- Reset a User Password - Cognigy Documentation
- Pin or Unpin Resources - Cognigy Documentation
- Get API Keys of the Current User - Cognigy Documentation
- Assign a Project Role - Cognigy Documentation
- Update Own User - Cognigy Documentation
- Assign a Project to a User - Cognigy Documentation
- Accept the Terms of Service - Cognigy Documentation
- Remove a Project Member - Cognigy Documentation
- Gets the Current User's Profile - Cognigy Documentation
- Change a User Password - Cognigy Documentation
- Get Login Attempts of the Current User - Cognigy Documentation
- Get the Last Login Attempt - Cognigy Documentation
- Create a User - Cognigy Documentation
- Update a User Profile - Cognigy Documentation
- Log Out a User - Cognigy Documentation
- Get a User - Cognigy Documentation
- Unassign a Global Role - Cognigy Documentation
- Create an API Key - Cognigy Documentation
- Delete a User - Cognigy Documentation
- Get a Project Member - Cognigy Documentation
- Update an Agent Copilot Configuration - Cognigy Documentation
- Get System Maintenance Messages - Cognigy Documentation
- Unassign a Project Role - Cognigy Documentation
- Unassign a Project from a User - Cognigy Documentation
- Delete Own User - Cognigy Documentation
- Get Current User's ACL - Cognigy Documentation
- Assign a Global Role - Cognigy Documentation
- Deprecate User Passwords - Cognigy Documentation
- Get an Agent Copilot Configuration - Cognigy Documentation
- Update a Project Member - Cognigy Documentation
- Page Not Found
- Update a Yes/No Intent - Cognigy Documentation
- Execution Finished Transformer - Cognigy Documentation
- Grid Example: Real-Time Translation - Cognigy Documentation
- Page Not Found
- Notify Transformer - Cognigy Documentation
- Page Not Found
- Page Not Found
- Page Not Found
- Page Not Found
- Page Not Found
- Get an Endpoint - Cognigy Documentation
- Get Endpoints - Cognigy Documentation
- Page Not Found
- Page Not Found
- Page Not Found
- Page Not Found
- Page Not Found
- Page Not Found
- Page Not Found
- Page Not Found
- Train Yes/No Intents for All Locales - Cognigy Documentation
- Page Not Found
- Page Not Found
- Types - Cognigy Documentation
- List Endpoint API Keys - Cognigy Documentation
- Create an Endpoint API Key - Cognigy Documentation
- Send a Message as an AI Agent Output - Cognigy Documentation
- Revoke an Endpoint API Key - Cognigy Documentation
- Perform Batch Operations on Endpoints - Cognigy Documentation
- Get a Function - Cognigy Documentation
- Delete an Endpoint - Cognigy Documentation
- Get Function Instances - Cognigy Documentation
- infoReceived - Cognigy Documentation
- Migration guide for Redis Sentinel - Cognigy Documentation
- Get Functions - Cognigy Documentation
- test-dataset-csv.html
- Create an Endpoint - Cognigy Documentation
- connectAndCall - Cognigy Documentation
- getCurrentSession - Cognigy Documentation
- Get a Function Instance - Cognigy Documentation
- registered - Cognigy Documentation
- Update an Endpoint - Cognigy Documentation
- off - Cognigy Documentation
- startCall - Cognigy Documentation
- on - Cognigy Documentation
- mute - Cognigy Documentation
- createWebRTCClient - Cognigy Documentation
- Event Reference - Cognigy Documentation
- isConnected - Cognigy Documentation
- Stop a Function Instance - Cognigy Documentation
- unmute - Cognigy Documentation
- endCall - Cognigy Documentation
- destroy - Cognigy Documentation
- Update a Function - Cognigy Documentation
- disconnect - Cognigy Documentation
- transcription - Cognigy Documentation
- failed - Cognigy Documentation
- ended - Cognigy Documentation
- audioEnded - Cognigy Documentation
- connect - Cognigy Documentation
- sendInfo - Cognigy Documentation
- error - Cognigy Documentation
- checkWebRTCSupport - Cognigy Documentation
- Delete a Function - Cognigy Documentation
- Page Not Found
- Create a Function - Cognigy Documentation
- Get a Handover Service - Cognigy Documentation
- Add a Locale to a Flow - Cognigy Documentation
- Page Not Found
- Page Not Found
- Page Not Found
- Page Not Found
- Page Not Found
- Page Not Found
- Get Knowledge Chunk Count - Cognigy Documentation
- Get Flow Settings - Cognigy Documentation
- Add a Project Member - Cognigy Documentation
- Get Project Members - Cognigy Documentation
- Overview - Cognigy Documentation
- Page Not Found
- Perform Batch Operations on Intents - Cognigy Documentation
- Channel Output - Cognigy Documentation
- Set Up an Identity Provider - Cognigy Documentation
- Analytics Data - Cognigy Documentation
- Modules - Cognigy Documentation
- Page Not Found
- Create a User - Cognigy Documentation
- Export Intents - Cognigy Documentation
- Get NLU Connectors - Cognigy Documentation
- 4.32 - Cognigy Documentation
- Gather - Cognigy Documentation
- Get a User - Cognigy Documentation
- Page Not Found
- Config - Cognigy Documentation
- 4.35 - Cognigy Documentation
- Update an NLU Connector - Cognigy Documentation
- 4.36 - Cognigy Documentation
- 4.40 - Cognigy Documentation
- Get Billing Information - Cognigy Documentation
- Perform Batch Operations - Cognigy Documentation
- Delete an NLU Connector - Cognigy Documentation
- 4.31 - Cognigy Documentation
- Get an NLU Connector - Cognigy Documentation
- Update a User - Cognigy Documentation
- 4.38 - Happy Halloween 🎃 - Cognigy Documentation
- Delete a User - Cognigy Documentation
- 4.46 - Happy National Be Heard Day 🔊🤝 - Cognigy Documentation
- Get Intents - Cognigy Documentation
- Cognigy Live Agent - Cognigy Documentation
- Say - Cognigy Documentation
- Create a System Message - Cognigy Documentation
- Get Users - Cognigy Documentation
- Cognigy Insights - Cognigy Documentation
- 4.44 - Happy Get Up National Day 🧗 🌟 - Cognigy Documentation
- Create a Download Link - Cognigy Documentation
- 4.39 - Cognigy Documentation
- 4.30 - Cognigy Documentation
- 4.33 - Cognigy Documentation
- Get Snapshots - Cognigy Documentation
- Upload a Snapshot Package - Cognigy Documentation
- 4.47 - Happy Math Day 🧮 - Cognigy Documentation
- Inheritance Mechanism - Cognigy Documentation
- SIP:REFER - Cognigy Documentation
- Get Vendor Information - Cognigy Documentation
- SIP:Request - Cognigy Documentation
- Genesys Cloud Open Messaging: Handover End Detection with HTTP webhooks - Cognigy Documentation
- 4.37 - Cognigy Documentation
- 4.34 - Cognigy Documentation
- Voice Call - Cognigy Documentation
- Get Lexicon Slots - Cognigy Documentation
- Listen - Cognigy Documentation
- Impersonate a User - Cognigy Documentation
- Play - Cognigy Documentation
- Dub - Cognigy Documentation
- Change Step Order - Cognigy Documentation
- Cognigy.AI - Cognigy Documentation
- Package a Snapshot - Cognigy Documentation
- Update a Locale - Cognigy Documentation
- DTMF - Cognigy Documentation
- Add a Slot to a Lexicon - Cognigy Documentation
- Validate a Project Name - Cognigy Documentation
- Create a New Lexicon - Cognigy Documentation
- Get Lexicons - Cognigy Documentation
- Chunk Editor - Cognigy Documentation
- Chat - Cognigy Documentation
- Intent Mapping Priority - Cognigy Documentation
- Test a Translation Provider Connection - Cognigy Documentation
- Page Not Found
- Get a Project - Cognigy Documentation
- Update a Project - Cognigy Documentation
- Get the Latest Log Entries - Cognigy Documentation
- Hangup - Cognigy Documentation
- Create a Project from a Template - Cognigy Documentation
- Generate NLU Scores - Cognigy Documentation
- email notification authentication secret. - Cognigy Documentation
- Get a Graph - Cognigy Documentation
- Handover Status - Cognigy Documentation
- Update Project Settings - Cognigy Documentation
- Get Project Settings - Cognigy Documentation
- Delete a Lexicon Slot - Cognigy Documentation
- API Functions - Cognigy Documentation
- Get Nodes - Cognigy Documentation
- Page Not Found
- Create a new file backup-pod.yaml - Cognigy Documentation
- Page Not Found
- Page Not Found
- Remove the Contact ID - Cognigy Documentation
- Search for Nodes - Cognigy Documentation
- Code - Cognigy Documentation
- Page Not Found
- Page Not Found
- Page Not Found
- Amazon Lex - Cognigy Documentation
- Page Not Found
- Page Not Found
- Page Not Found
- Get Packages - Cognigy Documentation
- Page Not Found
- Microsoft LUIS - Cognigy Documentation
- Page Not Found
- Page Not Found
- Dialogflow - Cognigy Documentation
- Page Not Found
- Execute Cognigy NLU - Cognigy Documentation
- Set Schema - Cognigy Documentation
- Page Not Found
- Cognigy NLU - Cognigy Documentation
- Automatic Mode - Cognigy Documentation
- Match Pattern - Cognigy Documentation
- Set up a Cognigy.AI Endpoint for Handover - Cognigy Documentation
- Copy Slots to Context - Cognigy Documentation
- Think - Cognigy Documentation
- setNextNode - Cognigy Documentation
- Alexa - Cognigy Documentation
- setRegexSlot - Cognigy Documentation
- Regex Slot Filler - Cognigy Documentation
- setSensitiveLoggingSettings - Cognigy Documentation
- log - Cognigy Documentation
- Remove From Context - Cognigy Documentation
- Other Functions - Cognigy Documentation
- Add Lexicon Keyphrase - Cognigy Documentation
- Add To Context - Cognigy Documentation
- Disable Slot Fillers - Cognigy Documentation
- Enable Slot Fillers - Cognigy Documentation
- Sleep - Cognigy Documentation
- Once - Cognigy Documentation
- Stop and Return - Cognigy Documentation
- Interval - Cognigy Documentation
- Billing - Cognigy Documentation
- Node Execution API: All Functions - Cognigy Documentation
- Engagement - Cognigy Documentation
- Set up the Inbox for Live Agent - Cognigy Documentation
- Live Agent - Cognigy Documentation
- Page Not Found
- Interaction Panel - Cognigy Documentation
- NLU Performance - Cognigy Documentation
- Page Not Found
- Knowledge AI - Cognigy Documentation
- Add Agents and Admins to Live Agent - Cognigy Documentation
- Amazon Bedrock - Cognigy Documentation
- Contact Profiles - Cognigy Documentation
- Voice Gateway Parameter Details - Cognigy Documentation
- Deletes a Conversation - Cognigy Documentation
- upsertKnowledgeSource - Cognigy Documentation
- Set up Live Agent for your Organization - Cognigy Documentation
- Large Language Model Session Token Counter - Cognigy Documentation
- Microsoft Azure OpenAI - Cognigy Documentation
- Generative AI - Cognigy Documentation
- 2025.10 - Cognigy Documentation
- 2026.11 - Cognigy Documentation
- Cognigy Text Format - Cognigy Documentation
- Set up Handover for Live Agent - Cognigy Documentation
- Google GenAI - Cognigy Documentation
- Google Gemini - Cognigy Documentation
- Other LLM Operations - Cognigy Documentation
- 2025.12 - Cognigy Documentation
- Google Vertex AI - Cognigy Documentation
- Agent Copilot - Cognigy Documentation
- LLM Fallback - Cognigy Documentation
- Quotas and Limits - Cognigy Documentation
- Anthropic - Cognigy Documentation
- 2025.11 - Cognigy Documentation
- Aleph Alpha - Cognigy Documentation
- 2025.14 - Cognigy Documentation
- Knowledge Chunk - Cognigy Documentation
- Knowledge Store - Cognigy Documentation
- OpenAI - Cognigy Documentation
- OpenAI-Compatible LLMs - Cognigy Documentation
- 2025.16 - Cognigy Documentation
- 2025.18 - Cognigy Documentation
- Web Page - Cognigy Documentation
- 2025.17 - Cognigy Documentation
- Voice Preview - Cognigy Documentation
- Packages - Cognigy Documentation
- 2025.15 - Cognigy Documentation
- Check Agent Availability - Cognigy Documentation
- Functions - Cognigy Documentation
- Supervisor Overview Report - Cognigy Documentation
- Load AI Agent - Cognigy Documentation
- Knowledge Source - Cognigy Documentation
- Data Expiration in Insights - Cognigy Documentation
- Members - Cognigy Documentation
- Cognigy Voice Gateway - Cognigy Documentation
- 4.85 - Cognigy Documentation
- Handover Providers - Cognigy Documentation
- All LLM Providers - Cognigy Documentation
- 4.51 - Happy Telecommunications Day 📡 - Cognigy Documentation
- Administrator Reports - Cognigy Documentation
- Download Reports in CSV - Cognigy Documentation
- Labels Report - Cognigy Documentation
- Time Zone with Pre-Aggregation - Cognigy Documentation
- Administration and Configuration - Cognigy Documentation
- Agents Report - Cognigy Documentation
- LLM Prompt - Cognigy Documentation
- Manual Mode - Cognigy Documentation
- Conversations Report - Cognigy Documentation
- Inboxes Report - Cognigy Documentation
- Cognigy Live Agent OAuth - Cognigy Documentation
- Cognigy Platform-Provided LLM - Cognigy Documentation
- Cognigy Insights - Cognigy Documentation
- Conversation Routing - Cognigy Documentation
- Time Zone - Cognigy Documentation
- Model Support by Feature - Cognigy Documentation
- Cognigy NLU: from V1 to V2 - Cognigy Documentation
- Get Users - Cognigy Documentation
- Key Features - Cognigy Documentation
- Voice Gateway Verbs - Cognigy Documentation
- Project Page - Cognigy Documentation
- Delete a Project - Cognigy Documentation
- Get Agent Copilot Configurations - Cognigy Documentation
- Page Not Found
- Cognigy.AI - Cognigy Documentation
- Cognigy AI Agents - Cognigy Documentation
- Getting Started with Agent Copilot for Voice-to-Chat - Cognigy Documentation
- Redis: Single Replica to Redis in High Availability (HA) Mode Migration - Cognigy Documentation
- Page Not Found
- Grid Example: Knowledge Retrieval - Cognigy Documentation
- About the Cognigy.AI Platform - Cognigy Documentation
- Yes/No Intents - Cognigy Documentation
- Configuration Examples - Cognigy Documentation
- Getting Started with AI Ops Center - Cognigy Documentation
- Clone scenario - Cognigy Documentation
- Page Not Found
- Key Concepts - Cognigy Documentation
- Alerts - Cognigy Documentation
- Page Not Found
- Page Not Found
- Page Not Found
- Overview - Cognigy Documentation
- Input Transformer - Cognigy Documentation
- Page Not Found
- Errors - Cognigy Documentation
- Manage Alerts - Cognigy Documentation
- Flow Metrics - Cognigy Documentation
- Endpoint Metrics - Cognigy Documentation
- Common Issues - Cognigy Documentation
- Cognigy AI Operations Center - Cognigy Documentation
- Page Not Found
- Weaviate Upgrade to v1.22.5 with Cognigy.AI Release 4.66.0 - Cognigy Documentation
- Transcribe - Cognigy Documentation
- Build a Standalone xApp - Cognigy Documentation
- Voice Gateway Metrics - Cognigy Documentation
- Resolve Errors - Cognigy Documentation
- Build your First xApp - Cognigy Documentation
- Output Transformer - Cognigy Documentation
- Assign Roles - Cognigy Documentation
- AI Ops Center Glossary - Cognigy Documentation
- What's AI Ops Center? - Cognigy Documentation
- Cognigy AI Operations Center - Cognigy Documentation
- Page Not Found
- Build an xApp with Multiple Channels - Cognigy Documentation
- Page Not Found
- No NLU - Cognigy Documentation
- Click To Call with a Text Input Field - Cognigy Documentation
- xApp Use Cases - Cognigy Documentation
- Page Not Found
- Get all scenarios - Cognigy Documentation
- Cognigy Webchat - Cognigy Documentation
- Page Not Found
- Get Log Entries - Cognigy Documentation
- Page Not Found
- xApp: Show Adaptive Card - Cognigy Documentation
- Project Settings - Cognigy Documentation
- Regex Slots - Cognigy Documentation
- NLU Transformers - Cognigy Documentation
- Send a Message as a User Input - Cognigy Documentation
- Supported Browsers and Channels - Cognigy Documentation
- User and Session Identification - Cognigy Documentation
- Get a Conversation - Cognigy Documentation
- Click To Call with a Selector Field - Cognigy Documentation
- MCP Server - Cognigy Documentation
- xApp Architecture - Cognigy Documentation
- Initialization and Authentication - Cognigy Documentation
- Advanced: Build a Custom xApp Node - Cognigy Documentation
- 4.53 - Cognigy Documentation
- 4.54 - Cognigy Documentation
- Cognigy xApps - Cognigy Documentation
- xApp Security: Prevent XSS Attacks - Cognigy Documentation
- Hang Up - Cognigy Documentation
- 4.48 - Happy Easter 🐇 - Cognigy Documentation
- API Reference - Cognigy Documentation
- Embed the Click To Call Widget in Your Website - Cognigy Documentation
- Send Metadata - Cognigy Documentation
- xApp: Show HTML - Cognigy Documentation
- Send Message - Cognigy Documentation
- Play URL - Cognigy Documentation
- Call Recording - Cognigy Documentation
- Clean Text - Cognigy Documentation
- Getting Started with Click To Call SDK - Cognigy Documentation
- xApp: Get Session PIN - Cognigy Documentation
- Code - Cognigy Documentation
- 4.58 - Cognigy Documentation
- AI - Cognigy Documentation
- xApp Flow API - Cognigy Documentation
- Flows - Cognigy Documentation
- Custom Audio Handling - Cognigy Documentation
- Debug Message - Cognigy Documentation
- Simulation - Cognigy Documentation
- Troubleshooting - Cognigy Documentation
- Logic - Cognigy Documentation
- Custom Evaluation - Cognigy Documentation
- 4.59 - Cognigy Documentation
- Live Follow - Cognigy Documentation
- Page Not Found
- Data - Cognigy Documentation
- Flow Editor - Cognigy Documentation
- Security - Cognigy Documentation
- Quickstart: Set up Your First Click To Call Widget - Cognigy Documentation
- Cognigy Click To Call SDK - Cognigy Documentation
- Topic Discovery - Cognigy Documentation
- Basic Analysis - Cognigy Documentation
- Resolve Tool Action - Cognigy Documentation
- Supported Browsers - Cognigy Documentation
- Search Extract Output Node - Cognigy Documentation
- 4.68 - Cognigy Documentation
- Tutorials - Cognigy Documentation
- Create a Function Instance - Cognigy Documentation
- Get Handover Services - Cognigy Documentation
- System-Defined Slots - Cognigy Documentation
- xApp: Init Session - Cognigy Documentation
- Get Handover Providers - Cognigy Documentation
- Delete a Handover Provider - Cognigy Documentation
- Get a Handover Provider - Cognigy Documentation
- Transfer - Cognigy Documentation
- Annotations - Cognigy Documentation
- User-Defined Slots - Cognigy Documentation
- Get Resources in a Snapshot - Cognigy Documentation
- Call Recording - Cognigy Documentation
- About Cognigy.AI API - Cognigy Documentation
- Cognigy.AI API - Cognigy Documentation
- Cognigy SaaS Service Health - Cognigy Documentation
- CXone - Cognigy Documentation
- Migration from Weaviate to Qdrant - Cognigy Documentation
- Page Not Found
- xApp Overlay - Cognigy Documentation
- 4.45 - Happy Family National Day 👨👩👧👦 - Cognigy Documentation
- Cognigy.AI Architecture - Cognigy Documentation
- Access to Cognigy.AI - Cognigy Documentation
- Answering Machine Detection - Cognigy Documentation
- Cognigy.AI: Browser Requirements - Cognigy Documentation
- Installation - Cognigy Documentation
- Identity Providers - Cognigy Documentation
- Datepicker - Cognigy Documentation
- 4.43 - Happy National Pie Day 🥧 - Cognigy Documentation
- 4.41 - Merry X-Mas 🎅🏻🎄 - Cognigy Documentation
- Salesforce MIAW - Cognigy Documentation
- DTMF - Cognigy Documentation
- 4.42 - Happy New Year ✨ - Cognigy Documentation
- Intent Example Sentences - Cognigy Documentation
- Genesys Cloud Open Messaging - Cognigy Documentation
- Copilot: Knowledge Tile Node - Cognigy Documentation
- Getting started with Knowledge AI - Cognigy Documentation
- Say - Cognigy Documentation
- Package Intent Trainer Records - Cognigy Documentation
- CALL_CREATED - Cognigy Documentation
- Release Notes Index - Cognigy Documentation
- Intent Trainer - Cognigy Documentation
- Webchat 3: Key Features - Cognigy Documentation
- Get an Intent Trainer Record - Cognigy Documentation
- Gets a Snapshot - Cognigy Documentation
- Dial - Cognigy Documentation
- Intent Rules - Cognigy Documentation
- Request Rating - Cognigy Documentation
- Create an NLU Connector - Cognigy Documentation
- Intent Hierarchy - Cognigy Documentation
- Update Profile - Cognigy Documentation
- Text Extraction with Content Parsers - Cognigy Documentation
- Reject Intent - Cognigy Documentation
- Trigger Intent - Cognigy Documentation
- Set the License via Management UI - Cognigy Documentation
- Default Reply - Cognigy Documentation
- Page Not Found
- Play - Cognigy Documentation
- Activate Profile - Cognigy Documentation
- Page Not Found
- Slots - Cognigy Documentation
- Mute Speech Input - Cognigy Documentation
- Page Not Found
- Merge Profile - Cognigy Documentation
- Page Not Found
- Set Rating - Cognigy Documentation
- Upload an Intent Trainer Records Package - Cognigy Documentation
- Session Speech Parameters Config - Cognigy Documentation
- Confirmation Words - Cognigy Documentation
- Activate Knowledge AI - Cognigy Documentation
- Thresholds - Cognigy Documentation
- Send Metadata - Cognigy Documentation
- Hang Up - Cognigy Documentation
- DTMF Collect - Config - Cognigy Documentation
- Voice Nodes - Cognigy Documentation
- Mute Speech Input - Cognigy Documentation
- Play URL - Cognigy Documentation
- Voice Gateway Nodes - Cognigy Documentation
- User Input Timeout - Config - Cognigy Documentation
- Define secret and namespaces - Cognigy Documentation
- 4.63 - Happy Halloween 🦇 - Cognigy Documentation
- Restore a Snapshot - Cognigy Documentation
- Send Metadata - Cognigy Documentation
- Barge In - Config - Cognigy Documentation
- Delete a Snapshot - Cognigy Documentation
- 4.66 - Merry Christmas 🎄🎁 - Cognigy Documentation
- Hang Up - Cognigy Documentation
- 4.62 - Cognigy Documentation
- Get a Log Entry - Cognigy Documentation
- Get Projects - Cognigy Documentation
- NLU Connector Reference - Cognigy Documentation
- RECOGNIZED_SPEECH - Cognigy Documentation
- RECOGNIZED_DTMF - Cognigy Documentation
- Create a Snapshot - Cognigy Documentation
- Execute Flow - Cognigy Documentation
- Global Large Language Models - Cognigy Documentation
- Go To - Cognigy Documentation
- Page Not Found
- Resource Pages - Cognigy Documentation
- Admin Center Dashboard - Cognigy Documentation
- USER_BUSY - Cognigy Documentation
- If - Cognigy Documentation
- Page Not Found
- Set Up Proactive Follow-Up - Cognigy Documentation
- Page Not Found
- Optional Question - Cognigy Documentation
- 4.84 - Cognigy Documentation
- Page Not Found
- Genesys Cloud Open Messaging: Handover End Detection with Amazon EventBridge - Cognigy Documentation
- Page Not Found
- TRANSFER_REFER_ERROR - Cognigy Documentation
- Page Not Found
- 4.78 - Cognigy Documentation
- Genesys Cloud Guest Chat - Cognigy Documentation
- xApps Overview - Cognigy Documentation
- Cognigy.AI Glossary - Cognigy Documentation
- 4.100 - Cognigy Documentation
- 4.83 - Cognigy Documentation
- USER_INPUT_TIMEOUT - Cognigy Documentation
- NO_ANSWER - Cognigy Documentation
- TRANSFER_DIAL_ERROR - Cognigy Documentation
- Global Connections - Cognigy Documentation
- ANSWERING_MACHINE_DETECTION - Cognigy Documentation
- TRANSFER_REFER_SUCCESS - Cognigy Documentation
- CALL_COMPLETED - Cognigy Documentation
- Page Not Found
- 4.86 - Cognigy Documentation
- Mocking - Cognigy Documentation
- Page Not Found
- CALL_FAILED - Cognigy Documentation
- Wait for Input - Cognigy Documentation
- Fuzzy Search - Cognigy Documentation
- Amazon Lex - Cognigy Documentation
- 4.87 - Cognigy Documentation
- Hotkeys - Cognigy Documentation
- 4.61 - Cognigy Documentation
- 4.77 - Cognigy Documentation
- Get Log Entries - Cognigy Documentation
- Intents - Cognigy Documentation
- 2025.22 - Cognigy Documentation
- Code - Cognigy Documentation
- Page Not Found
- Accounts - Cognigy Documentation
- Cognigy xApps - Cognigy Documentation
- Admin Center - Cognigy Documentation
- Cognigy Webchat - Cognigy Documentation
- Playbooks - Cognigy Documentation
- Page Not Found
- Migration From v2 to v3 - Cognigy Documentation
- 4.56 - Cognigy Documentation
- 2026.13 - Cognigy Documentation
- Real-Time Translation - Cognigy Documentation
- 2025.20 - Cognigy Documentation
- storm - Cognigy Documentation
- Train Flow Models - Cognigy Documentation
- Create a Project - Cognigy Documentation
- Webchat v3 - Cognigy Documentation
- Real-Time Queue Notifications - Cognigy Documentation
- 4.50 - Happy World Password Day 🔑 - Cognigy Documentation
- Page Not Found
- Testing your AI Agents - Cognigy Documentation
- Page Not Found
- Socket.IO - Cognigy Documentation
- Demo Webchat - Cognigy Documentation
- Add Transcript Step - Cognigy Documentation
- User Inactivity Detection and Handling - Cognigy Documentation
- Page Not Found
- Data Expiration in Cognigy.AI - Cognigy Documentation
- Page Not Found
- Knowledge Source Tags - Cognigy Documentation
- Watson Assistant - Cognigy Documentation
- Transformers - Cognigy Documentation
- 2026.10 - Cognigy Documentation
- Copilot: Version Compatibility Matrix - Cognigy Documentation
- Genesys - Cognigy Documentation
- AI Agent - Cognigy Documentation
- WhatsApp - Cognigy Documentation
- Lookup - Cognigy Documentation
- SMTP - Cognigy Documentation
- Access Control - Cognigy Documentation
- Dialogflow - Cognigy Documentation
- RingCentral Engage Integration - Cognigy Documentation
- completeGoal - Cognigy Documentation
- MongoDB - Cognigy Documentation
- Intent Conditions - Cognigy Documentation
- Set State - Cognigy Documentation
- REST - Cognigy Documentation
- Cognigy Voice Gateway - Cognigy Documentation
- Voice Copilot - Cognigy Documentation
- 4.88 - Cognigy Documentation
- Get Transcript - Cognigy Documentation
- evaluateRule - Cognigy Documentation
- MS SQL - Cognigy Documentation
- Send Status to CXone Copilot Node - Cognigy Documentation
- AudioCodes - Cognigy Documentation
- Reset State - Cognigy Documentation
- Close Handover - Cognigy Documentation
- Intercom - Cognigy Documentation
- Resolve Options for a Field - Cognigy Documentation
- 8x8 - Cognigy Documentation
- Set Handover Inactivity - Cognigy Documentation
- Avaya CPaaS - Cognigy Documentation
- Microsoft Teams - Cognigy Documentation
- Twilio SMS - Cognigy Documentation
- Twilio - Cognigy Documentation
- Workplace by Facebook - Cognigy Documentation
- Webhook - Cognigy Documentation
- Userlike - Cognigy Documentation
- Speech Services - Cognigy Documentation
- AI Agent Handover - Cognigy Documentation
- Switch Locale - Cognigy Documentation
- NiCE CXone AAH - Cognigy Documentation
- Endpoint Reference - Cognigy Documentation
- Add Another Inbox for your Project - Cognigy Documentation
- Zoom Contact Center - Cognigy Documentation
- Email Templates - Cognigy Documentation
- Amazon Alexa - Cognigy Documentation
- 8x8 - Cognigy Documentation
- Service Overview - Cognigy Documentation
- Trigger Function - Cognigy Documentation
- Chatwoot - Cognigy Documentation
- Bandwidth - Cognigy Documentation
- Get Conversations - Cognigy Documentation
- 4.99 - Cognigy Documentation
- Sunshine Conversations - Cognigy Documentation
- Context - Cognigy Documentation
- Page Not Found
- Projects - Cognigy Documentation
- Account Settings - Cognigy Documentation
- 4.67 - Happy New Year 🎉❄️ - Cognigy Documentation
- Live Agent - Cognigy Documentation
- Inject and Notify API - Cognigy Documentation
- Set up a Cognigy.AI Flow for Handover - Cognigy Documentation
- Page Not Found
- NLU Overview - Cognigy Documentation
- LINE - Cognigy Documentation
- Data Redaction - Cognigy Documentation
- Overview - Cognigy Documentation
- Page Not Found
- Cognigy Webchat - Cognigy Documentation
- Cognigy Live Agent - Cognigy Documentation
- Set Session Config - Cognigy Documentation
- Email Notification - Cognigy Documentation
- Overview - Cognigy Documentation
- 4.55 - Cognigy Documentation
- Test Mode for Endpoints - Cognigy Documentation
- Page Not Found
- Getting Started with Live Agent - Cognigy Documentation
- 2026.5 - Cognigy Documentation
- Session Management - Cognigy Documentation
- Deploying your AI Agents - Cognigy Documentation
- Conversation Analyzer - Cognigy Documentation
- 2026.6 - Cognigy Documentation
- Content Conversion - Cognigy Documentation
- Overview - Cognigy Documentation
- Webchat v3: Endpoint Configuration - Cognigy Documentation
- Cognigy.AI - Cognigy Documentation
- Track Goal - Cognigy Documentation
- Cognigy Insights - Cognigy Documentation
- NiCE CXone (Non-Integrated) - Cognigy Documentation
- Applications - Cognigy Documentation
- Snapshots - Cognigy Documentation
- NiCE Cognigy MCP Server - Cognigy Documentation
- Recent Calls - Cognigy Documentation
- SIP Response Codes - Cognigy Documentation
- Voice Gateway Glossary - Cognigy Documentation
- Voice Gateway Technical Capabilities - Cognigy Documentation
- Migration from AudioCodes to Voice Gateway - Cognigy Documentation
- Page Not Found
- Inject Transformer - Cognigy Documentation
- NiCE CXone - Cognigy Documentation
- NiCE CXone - Cognigy Documentation
- Transfer - Cognigy Documentation
- Alerts - Cognigy Documentation
- TTS Streaming - Cognigy Documentation
- Getting Started with Voice Gateway - Cognigy Documentation
- Page Not Found
- Extension Framework - Cognigy Documentation
- Outbound Call Routing - Cognigy Documentation
- Page Not Found
- 4.60 - Cognigy Documentation
- Page Not Found
- Voice Gateway Self-Service Portal - Cognigy Documentation
- Outbound Call Statuses - Cognigy Documentation
- Users - Cognigy Documentation
- Phone Numbers - Cognigy Documentation
- Page Not Found
- Cognigy Voice Gateway - Cognigy Documentation
- Browser Requirements - Cognigy Documentation
- Main Page - Cognigy Documentation
- 4.65 - Cognigy Documentation
- Overview - Cognigy Documentation
- Page Not Found
- Page Not Found
- Getting Started with Agent Copilot for Voice - Cognigy Documentation
- Getting Started with Agent Copilot for Chat - Cognigy Documentation
- 4.52 - Cognigy Documentation
- Agent Copilot Glossary - Cognigy Documentation
- Agent Copilot Custom Integration - Cognigy Documentation
- Agent Copilot Configuration - Cognigy Documentation
- Blind Mode - Cognigy Documentation
- 2025.24 - Cognigy Documentation
- 2026.14 (latest) - Cognigy Documentation
- Page Not Found
- Use Cases - Cognigy Documentation
- Page Not Found
- Copilot Section - Cognigy Documentation
- Standalone Agent Copilot - Cognigy Documentation
- Collecting Data - Cognigy Documentation
- Troubleshooting - Cognigy Documentation
- Deploy and Integrate Agent Copilot - Cognigy Documentation
- Real-Time Translation Settings - Cognigy Documentation
- Page Not Found
- Cognigy Insights - Cognigy Documentation
- Overview - Cognigy Documentation
- Cognigy Agent Copilot - Cognigy Documentation
- Page Not Found
- 4.89 - Cognigy Documentation
- Browser Requirements - Cognigy Documentation
- Overwrite Analytics - Cognigy Documentation
- Page Not Found
- Goals and Tasks - Cognigy Documentation
- Overview - Cognigy Documentation
- 2025.21 - Cognigy Documentation
- Lexicon Slots - Cognigy Documentation
- Page Not Found
- Deactivate Profile - Cognigy Documentation
- Data Protection & Analytics - Cognigy Documentation
- 4.92 - Cognigy Documentation
- Tasks - Cognigy Documentation
- Voice Gateway Events - Cognigy Documentation
- Analytics Steps - Cognigy Documentation
- Delete Profile - Cognigy Documentation
- Analytics - Cognigy Documentation
- Insights - Cognigy Documentation
- Goals - Cognigy Documentation
- Call Tracing - Cognigy Documentation
- 4.96 - Cognigy Documentation
- Overview - Cognigy Documentation
- xApp Tokens - Cognigy Documentation
- 4.95 - Cognigy Documentation
- Attachments - Cognigy Documentation
- Send SMTP Email - Cognigy Documentation
- Set Session Params - Cognigy Documentation
- NLU Languages - Cognigy Documentation
- External NLU - Cognigy Documentation
- Slot Fillers - Cognigy Documentation
- Text Cleaner - Cognigy Documentation
- Generic Voice Nodes - Cognigy Documentation
- Webchat v3: via Hosted Script (HTML) - Cognigy Documentation
- NLU Connectors - Cognigy Documentation
- Copilot: IFrame Tile - Cognigy Documentation
- AudioCodes - Cognigy Documentation
- Deletes conversations records for a sessionId. - Cognigy Documentation
- Copilot: Next Action Tile - Cognigy Documentation
- Copilot: HTML Tile - Cognigy Documentation
- xApp Nodes - Cognigy Documentation
- Basic Nodes - Cognigy Documentation
- Copilot: Transcript Tile - Cognigy Documentation
- Migration Guide: DNS Name Change for Agent Copilot Services - Cognigy Documentation
- 4.69 - Cognigy Documentation
- Simulator - Cognigy Documentation
- Channels - Cognigy Documentation
- Agent Copilot Nodes - Cognigy Documentation
- Copilot: Identity Tile - Cognigy Documentation
- Log Message - Cognigy Documentation
- Knowledge Search - Cognigy Documentation
- Collaborative Editing - Cognigy Documentation
- Node Reference - Cognigy Documentation
- Simulator Dashboard - Cognigy Documentation
- Overview - Cognigy Documentation
- Click To Call - Cognigy Documentation
- TTS and STT Vendors - Cognigy Documentation
- Page Not Found
- Node Search - Cognigy Documentation
- 4.57 - Cognigy Documentation
- Knowledge Connectors - Cognigy Documentation
- Other Nodes - Cognigy Documentation
- 4.82 - Cognigy Documentation
- Collecting Metadata - Cognigy Documentation
- Page Not Found
- 4.81 - Cognigy Documentation
- Configure the Click To Call Widget - Cognigy Documentation
- Page Not Found
- Business Dashboard - Cognigy Documentation
- 4.94 - Cognigy Documentation
- 2026.12 - Cognigy Documentation
- Insights Glossary - Cognigy Documentation
- Page Not Found
- Conversations (former Transcript Explorer) - Cognigy Documentation
- Input - Cognigy Documentation
- Tokens - Cognigy Documentation
- Analytics - Cognigy Documentation
- My Profile - Cognigy Documentation
- Create a Handover Provider - Cognigy Documentation
- IP Address Ranges for SaaS - Cognigy Documentation
- Global Filters - Cognigy Documentation
- Page Not Found
- Add Memory - Cognigy Documentation
- AI Agent Memory - Cognigy Documentation
- Update a Handover Provider - Cognigy Documentation
- Retrieve Knowledge - Cognigy Documentation
- AI Default Channel Formats - Cognigy Documentation
- Webchat v2: Endpoint Configuration - Cognigy Documentation
- 4.75 - Cognigy Documentation
- 4.91 - Cognigy Documentation
- Intent Recognition with External Embedding Model - Cognigy Documentation
- Audit Events - Cognigy Documentation
- Basic Parser - Cognigy Documentation
- Webchat v2: Key Features - Cognigy Documentation
- Migration from Weaviate to Qdrant: Distance Value Change - Cognigy Documentation
- 4.73 - Cognigy Documentation
- Complete Task - Cognigy Documentation
- Intent Analyzer - Cognigy Documentation
- Webchat v3: Accessibility - Cognigy Documentation
- Transfer - Cognigy Documentation
- 4.97 - Cognigy Documentation
- Advanced Parser - Cognigy Documentation
- 4.72 - Cognigy Documentation
- Azure AI Document Intelligence - Cognigy Documentation
- File Storage - Cognigy Documentation
- Getting Started with Webchat v3 - Cognigy Documentation
- 4.71 - Cognigy Documentation
- Webchat Release Notes - Cognigy Documentation
- 4.80 - Cognigy Documentation
- Webchat 2: Embedding - Cognigy Documentation
- HTTP Request - Cognigy Documentation
- LLM Entity Extract - Cognigy Documentation
- Agent Copilot Nodes - Cognigy Documentation
- Create Outbound Calls - Cognigy Documentation
- Cognigy Agent Copilot - Cognigy Documentation
- Assertions - Cognigy Documentation
- Page Not Found
- 4.74 - Cognigy Documentation
- 4.76 - Cognigy Documentation
- Webchat Cookies - Cognigy Documentation
- Page Not Found
- Copilot: Sentiment Tile - Cognigy Documentation
- Cognigy Webchat - Cognigy Documentation
- Webchat v3: Supported Browsers - Cognigy Documentation
- Page Not Found
- Page Not Found
- Webchat v2: Supported Browsers - Cognigy Documentation
- Continuous ASR - Config - Cognigy Documentation
- Page Not Found
- TRANSFER_DIAL_SUCCESS - Cognigy Documentation
- Copilot: Adaptive Card Tile - Cognigy Documentation
- Page Not Found
- Page Not Found
- Page Not Found
- Page Not Found
- Nodes - Cognigy Documentation
- 4.64 - Cognigy Documentation
- Webchat 3: Embedding via npm - Cognigy Documentation
- Getting Started with Voice AI Agents - Cognigy Documentation
- Global Resources - Cognigy Documentation
- Automatic Translation - Cognigy Documentation
- Page Not Found
- CALL_IN_PROGRESS - Cognigy Documentation
- Page Not Found
- User Menu - Cognigy Documentation
- Page Not Found
- Page Not Found
- Page Not Found
- CognigyScript - Cognigy Documentation
- Management UI - Cognigy Documentation
- Canned Responses - Cognigy Documentation
- Slack - Cognigy Documentation
- NiCE CXone AAH - Cognigy Documentation
- Agentic AI - Cognigy Documentation
- Skills - Cognigy Documentation
- Get Help & Report Problems - Cognigy Documentation
- 2026.7 - Cognigy Documentation
- 2026.9 - Cognigy Documentation
- 2025.19 - Cognigy Documentation
- Facebook (Meta) Messenger - Cognigy Documentation
- Questions and Answers - Cognigy Documentation
- Persona - Cognigy Documentation
- Cognigy Live Agent API - Cognigy Documentation
- Getting Started with AI Agents - Cognigy Documentation
- Localization - Cognigy Documentation
- Attachments - Cognigy Documentation
- Handover to Human Agent - Cognigy Documentation
- Notifications - Cognigy Documentation
- Profile Settings - Cognigy Documentation
- 2025.25 - Cognigy Documentation
- RingCentral Engage - Cognigy Documentation
- Other Operations - Cognigy Documentation
- Cognigy Support - Cognigy Documentation
- Teams Report - Cognigy Documentation
- Conversation Queue - Cognigy Documentation
- Audit Logs - Cognigy Documentation
- Labels - Cognigy Documentation
- Message Explorer - Cognigy Documentation
- 2026.2 - Cognigy Documentation
- Inboxes - Cognigy Documentation
- Live Agent Glossary - Cognigy Documentation
- Extensions - Cognigy Documentation
- Search, Filter, and Sort Conversations - Cognigy Documentation
- Conversation Assignment - Cognigy Documentation
- Agent Copilot in Live Agent - Cognigy Documentation
- 2026.3 - Cognigy Documentation
- 2026.1 - Cognigy Documentation
- Agent Copilot Bot - Cognigy Documentation
- Teams - Cognigy Documentation
- Handover Settings - Cognigy Documentation
- Agent Copilot Whisper - Cognigy Documentation
- Agents - Cognigy Documentation
- Overview - Cognigy Documentation
- 2026.8 - Cognigy Documentation
- Overview - Cognigy Documentation
- Live Agent Assistants - Cognigy Documentation
- Cognigy Live Agent - Cognigy Documentation
- SIP Trunk Providers - Cognigy Documentation
- Page Not Found
- llms-txt.html
- Client Libraries - Cognigy Documentation
- Goals - Cognigy Documentation
- API and CLI - Cognigy Documentation
- NiCE CXone (Integrated) - Cognigy Documentation
- Carriers - Cognigy Documentation
- Configure the Workspace - Cognigy Documentation
- Page Not Found
- 4.98 - Cognigy Documentation
- Copilot: Set Grid - Cognigy Documentation
- Embedded Agent Copilot - Cognigy Documentation
- Handover Provider Metrics - Cognigy Documentation
- Agent Copilot - Cognigy Documentation
- Copilot: Send Data - Cognigy Documentation
- Set Translation - Cognigy Documentation
- Cognigy.AI OData Analytics Endpoint - Cognigy Documentation
- LLM-Based Intent Reranking - Cognigy Documentation
- 4.93 - Cognigy Documentation
- Copilot: Knowledge Tile - Cognigy Documentation
- Search Extract Output - Cognigy Documentation
- 4.70 - Cognigy Documentation
- Webchat Plugins - Cognigy Documentation
- Profile - Cognigy Documentation
- Demo Webchat - Cognigy Documentation
- Single Sign-on with SAML 2.0 - Cognigy Documentation
- 4.79 - Cognigy Documentation
- Large Language Models (LLMs) - Cognigy Documentation
- Webchat v2 (Deprecated) - Cognigy Documentation
- Page Not Found
- Salesforce Service Cloud - Cognigy Documentation
- Logs - Cognigy Documentation
- Connections - Cognigy Documentation
- Migrate from Endpoint Settings to Handover Provider Settings - Cognigy Documentation
- Platform Features - Cognigy Documentation
- Manage AI Agents - Cognigy Documentation
- Mistral AI - Cognigy Documentation
- 2025.13 - Cognigy Documentation
- Welcome to Cognigy Academy - Cognigy Documentation
- Browser Requirements - Cognigy Documentation
- Live Agent OData Analytics Endpoint - Cognigy Documentation
- 2026.4 - Cognigy Documentation